Iqra Iqra
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Deli-attendant /Customer Service Representer
Hearth Market Kitchen
08.2022 - Current
- Followed HACCP and FIFO orders
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Greeted customers at the counter to fulfill requests and answer questions., Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Offered product samples to customers, generating additional sales through taste testing.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Learned other teammates' work tasks to train as backup.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
Room Attendant
Holiday inn and suites
03.2022 - 08.2022
- Performed task like guest service, responsible for maintaining the hygiene of the reception area
- Worked in laundry, ensured the proper supply of sheets and toiletries
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies..
Room Attendant
Hotel Monte Carlo Inn
01.2022 - 02.2022
- Vacuumed carpets, mopped floors, and dusted surfaces to maintain a spotless environment.
- Replenished guest room water glasses, toiletries, and paper products.
- Vacuumed, dusted, and maintained common areas, hallways, and waiting areas at elevators.
- Changed bed linens and collected soiled linens for cleaning.
Assistant Pharmacist
Baba Banda Singh Bahadar Charitable Trust
11.2019 - 03.2020
- Adhered to proper drug handling, safety, and sanitation standards during drug dispensing
- Answered customer phone calls to address questions and provide assistance with prescriptions..
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
- Tracked pharmacy inventory and reported medication numbers to lead pharmacists.
- Educated patients on proper medication use and counseled patients regarding proper intake of medications.
Pharmacy Volunteer
CIVIL HOSPITAL
07.2019 - 10.2019
- Provided positive patient experience with fair, friendly, and courteous service
- Registered sales on the cash register by scanning items and totaling customers' purchases
- Typed and printed out prescription and medication labels.
- Answered customer phone calls to address questions and provide assistance with prescriptions.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Education
Healthcare Management - Healthcare
Northern College At Pures
Scarborough, ON08.2023
Associate of Applied Science - Pre-Health Sciences
Northern College At Pures
Scarborough, ON08.2022
Diploma in Fruits And Vegetable Processing - Food Science
Industrial Training Institute
Punjab, India 12.2021
Diploma In Pharmacy - Pharmaceutical Medicine
GHG Khalsa College Gurusar
Sadhar, Punjab05.2019
Skills
- Prioritization, Multitasking, and problem-solving abilities in a fast-paced environment
- Experienced with Microsoft Office (Word, Excel, PowerPoint) on Windows
- Ordering Procedures, Food Safety Standards, Temperature Assessments
- Accurate Money Handling, POS System Operations
- Hospitality Service Expertise
- Safe Food Handling Practices, Health and Safety Standards
- Verbal and Written Communication
- Product Stocking and Rotation, Organization and Time Management
- Policy and Procedure Adherence
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Professional Working
Certification
- Licensed Pharmacist in India
- Licensed Security Guard
Timeline
Deli-attendant /Customer Service Representer
Hearth Market Kitchen
08.2022 - Current
Room Attendant
Holiday inn and suites
03.2022 - 08.2022
Room Attendant
Hotel Monte Carlo Inn
01.2022 - 02.2022
Assistant Pharmacist
Baba Banda Singh Bahadar Charitable Trust
11.2019 - 03.2020
Pharmacy Volunteer
CIVIL HOSPITAL
07.2019 - 10.2019
Healthcare Management - Healthcare
Northern College At Pures
Associate of Applied Science - Pre-Health Sciences
Northern College At Pures
Diploma in Fruits And Vegetable Processing - Food Science
Industrial Training Institute
Diploma In Pharmacy - Pharmaceutical Medicine
GHG Khalsa College Gurusar
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