Iori Diangellis Sousa
TORONTO,ON
Summary
A highly driven man who completed his college diploma in Business as an international student. Proficient in hospitality and client care with exceptional communication skills both in English and Portuguese. I am proactive, well-organized, adaptable, and a quick learner. I am seeking a suitable employment to utilize my knowledge and experience from previous jobs. I like to challenge myself by trying new activities and tasks that could give me an edge in the future.
Overview
5
5
years of professional experience
Work History
Restaurant Cashier
Churrascaria Tropeiro (Brazilian Steakhouse)
, Brazil
01.2021 - 11.2021
- Addressed customer inquiries and resolved issues to enhance overall customer satisfaction
- Ensured accuracy in cash handling and balanced cash register at end of each shift to maintain financial integrity
- Navigated fast-paced environment by delivering quick and efficient service to meet customer needs
Office Manager
BRCurio Inc.
Toronto, Canada
02.2022 - 03.2026
- Organizing payroll
- Cashing in cheques and making invoices
- Taking care of the financial side of the company and organizing spreadsheets with data
- Construction Company
Restaurant Server/Barbacks
3 Brasseurs
Toronto, Canada
09.2023 - Current
- Managing foods and drinks while keeping track of the orders for each table
- Being proactive and facilitating my coworkers' tasks, increasing overall productivity of the restaurant
- Trained multiple coworkers from the current staff
Education
University Pathway -
ILSC
Toronto, ON, Canada05-2022
Diploma in Business -
Lambton College
Toronto, ON, Canada08-2024
Skills
- SmartServe
- Bar and food knowledge
- Upselling
- Hospitality
- Multitasking
- Microsoft Office
- Effective communication
- Languages: English, Portuguese and Spanish
Considerations
- Background Check; reference contacts from previous jobs and any other requests are available upon request.
- Available full time.
Timeline
Restaurant Server/Barbacks
3 Brasseurs
09.2023 - Current
Office Manager
BRCurio Inc.
02.2022 - 03.2026
Restaurant Cashier
Churrascaria Tropeiro (Brazilian Steakhouse)
01.2021 - 11.2021
University Pathway -
ILSC
Diploma in Business -
Lambton College