Hi, I’m
Creed Matton
Barrie,ON
Summary
Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Overview
6
years of professional experience
1
Certification
Work History
Skip The DishesBarrie, ON
Driver
01.2019 - Current
Job overview
- Achieved consistently high customer scores due to exceptional service.
- Maintained clean safety record with no accidents or incidents.
- Delivered goods and services to customers on time and in excellent condition.
- Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
Dardanella Beach ClubWasaga Beach, ON
Bartender/Server
06.2023 - 07.2023
Job overview
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Tokyo SmokeBarrie, ON
Budtender
01.2023 - 07.2023
Job overview
- Created positive and healthy customer interactions to align with company core values.
- Advised customers regarding safety measures necessary for cannabis consumption.
- Managed supply restocking, display arrangements and general housekeeping.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Oversaw sale of merchandise such as flowers, concentrates and edibles.
- Greeted customers and promoted various cannabis products.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
British Arms PubBarrie, ON
Server
10.2018 - 07.2023
Job overview
- Greeted newly seated guests quickly and efficiently.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- REFERENCE~ Bridgit Miezlaiskis ~ General Manager~ (705) 229 7212
Cannabis ExpressHillsdale, ON
Budtender
07.2022 - 01.2023
Job overview
- Maintained knowledge of sales and promotions, return policies and security practices.
- Prepared merchandise for purchase.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained records related to sales for store management.
- Computed purchases and received and processed cash or credit payment.
- Ticketed, arranged and displayed merchandise to promote sales.
- Greeted customers to determine wants or needs.
- Answered store and merchandise questions and led customers to wanted items.
- Cleaned shelves, counters and tables to maintain organized store.
- Exchanged merchandise for customers and accepted returns.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Recommended merchandise to customers based on needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Verified proper customer identification.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Advised customers regarding safety measures necessary for cannabis consumption.
- Greeted customers and promoted various cannabis products.
- Managed supply restocking, display arrangements and general housekeeping.
- Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.
Cabot Cape Breton Golf CourseInverness, NS
Housekeeping and Laundry Attendant
05.2018 - 08.2018
Job overview
- Removed trash from rooms and replaced liners to wastebaskets.
- Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
- Removed soiled linens and articles from rooms and delivered to laundry area.
- Interacted pleasantly with clients and guests when performing daily duties.
- Removed trash, recycling and linens from rooms to transport to designated areas.
- Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
- Organized supplies for use based on expected customer needs.
Education
AAPS~Toronto Pharmaceutical Sciences
Diploma of Pharmaceutical Quality Assurance And Quality Control from Cannabis – Management, Quality And Edibles
Eastview Secondary SchoolBarrie, ON
Skills
- Smartserve
- COVA
- Friendly, positive attitude
- Point of Sale (POS) system operations
- High-volume dining
- Effective customer upselling
- Photography
Certification
- CannSell Certification
- Smartserve
Timeline
Bartender/Server
Dardanella Beach Club
06.2023 - 07.2023
Budtender
Tokyo Smoke
01.2023 - 07.2023
Budtender
Cannabis Express
07.2022 - 01.2023
Driver
Skip The Dishes
01.2019 - Current
Server
British Arms Pub
10.2018 - 07.2023
Housekeeping and Laundry Attendant
Cabot Cape Breton Golf Course
05.2018 - 08.2018
AAPS~Toronto Pharmaceutical Sciences
Diploma of Pharmaceutical Quality Assurance And Quality Control from Cannabis – Management, Quality And Edibles