Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Creed Matton

Barrie,ON
Creed Matton

Summary

Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Overview

6
years of professional experience
1
Certification

Work History

Skip The Dishes
Barrie, ON

Driver
01.2019 - Current

Job overview

  • Achieved consistently high customer scores due to exceptional service.
  • Maintained clean safety record with no accidents or incidents.
  • Delivered goods and services to customers on time and in excellent condition.
  • Maintained optimal safety by adapting driving to match current traffic conditions and applying defensive strategies to avoid accidents.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.

Dardanella Beach Club
Wasaga Beach, ON

Bartender/Server
06.2023 - 07.2023

Job overview

  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Assisted in setting up the bar for service shift.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Stocked ice bins and coolers as needed throughout shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Checked food before serving it to customers.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Tokyo Smoke
Barrie, ON

Budtender
01.2023 - 07.2023

Job overview

  • Created positive and healthy customer interactions to align with company core values.
  • Advised customers regarding safety measures necessary for cannabis consumption.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Oversaw sale of merchandise such as flowers, concentrates and edibles.
  • Greeted customers and promoted various cannabis products.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.

British Arms Pub
Barrie, ON

Server
10.2018 - 07.2023

Job overview

  • Greeted newly seated guests quickly and efficiently.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • REFERENCE~ Bridgit Miezlaiskis ~ General Manager~ (705) 229 7212

Cannabis Express
Hillsdale, ON

Budtender
07.2022 - 01.2023

Job overview

  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Prepared merchandise for purchase.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained records related to sales for store management.
  • Computed purchases and received and processed cash or credit payment.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Exchanged merchandise for customers and accepted returns.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Recommended merchandise to customers based on needs and preferences.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Verified proper customer identification.
  • Researched new products, strains and trends as well as important law changes regarding dispensaries.
  • Advised customers regarding safety measures necessary for cannabis consumption.
  • Greeted customers and promoted various cannabis products.
  • Managed supply restocking, display arrangements and general housekeeping.
  • Discussed strains, qualities and effects of marijuana for medicinal and recreational needs.

Cabot Cape Breton Golf Course
Inverness, NS

Housekeeping and Laundry Attendant
05.2018 - 08.2018

Job overview

  • Removed trash from rooms and replaced liners to wastebaskets.
  • Transported cart with cleaning supplies, amenities and linens to assigned guest rooms.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed trash, recycling and linens from rooms to transport to designated areas.
  • Followed established cleaning protocol and reduced per-room labor time while maintaining hotel quality standards.
  • Organized supplies for use based on expected customer needs.

Education

AAPS~Toronto Pharmaceutical Sciences

Diploma of Pharmaceutical Quality Assurance And Quality Control from Cannabis – Management, Quality And Edibles

Eastview Secondary School
Barrie, ON

Skills

  • Smartserve
  • COVA
  • Friendly, positive attitude
  • Point of Sale (POS) system operations
  • High-volume dining
  • Effective customer upselling
  • Photography

Certification

  • CannSell Certification
  • Smartserve

Timeline

Bartender/Server

Dardanella Beach Club
06.2023 - 07.2023

Budtender

Tokyo Smoke
01.2023 - 07.2023

Budtender

Cannabis Express
07.2022 - 01.2023

Driver

Skip The Dishes
01.2019 - Current

Server

British Arms Pub
10.2018 - 07.2023

Housekeeping and Laundry Attendant

Cabot Cape Breton Golf Course
05.2018 - 08.2018

AAPS~Toronto Pharmaceutical Sciences

Diploma of Pharmaceutical Quality Assurance And Quality Control from Cannabis – Management, Quality And Edibles

Eastview Secondary School

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Creed Matton