AL ALLY
Oshawa,ON
Summary
Dedicated professional offering over 14 years of law enforcement and security experience. Known for going above and beyond job requirements to make lasting impacts on department and public. Exceptional integrity, leadership and problem-solving abilities, with a drive to continuously improve.
Overview
11
11
years of professional experience
Work History
Sergeant - Community Safety Unit
Toronto Community Housing Corporation
04.2021 - Current
- Provide supervision and assign work to unionized staff
- Lead team to meet key performance indicators, service standards, unit wide outcomes, business processes and reporting requirements and take corrective action when needed
- Coach and train staff
- Authorize and control vacation and overtime
- Supervise staff in all aspects of their duties including preparation of reports and correspondence.
- Manage team resources.
- Enter payroll, manage staff schedules
- Identify risks and mitigation strategies
- Maintain memo book and records
- Review and approve court/evidence related documents/reports of staff
- Prepare shift schedules
- Liaise with Operating Managers on tenancy issues arising from resident conduct
- Establish effective working relationships and partnerships with residents, other TCH staff, Toronto Police Service, Toronto Fire, EMS, community/social services, and others
- Attend Toronto Police Service divisional and City of Toronto meetings (e.g., crime management, Community Police Liaison Committees)
- Attend resident/community meetings to address issues relating to community safety.
- Provide on-site support during crisis and emergency situations.
- Coordinate and deploy staff
- Conduct full range of enforcement duties that are required of a Special Constable (Criminal Code, Provincial Offence Act, Municipal Acts, Polices)
Municipal Law Enforcement Officer - Casual
City of Markham
12.2021 - 12.2023
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issued parking tickets or warnings to owners of vehicles.
- Maintained accurate and detailed logs of all events during each shift.
- Maintained detailed records of daily activities and incidents, contributing to accurate reporting and analysis of enforcement efforts.
- Investigated citizen complaints regarding parking violations, addressing concerns efficiently and professionally.
- Educated the public on local parking by-law and regulations, fostering community awareness and compliance.
- Contributed to the overall public perception of parking enforcement as a fair, necessary, and non-adversarial component of community safety.
Special Constable - Community Safety Unit
Toronto Community Housing
01.2019 - 04.2021
- Patrol Toronto Community Housing property to preserve law and order, deter and detect criminal activity, enforce laws and regulations, respond to citizen requests for assistance and provide public safety
- Establish and maintain effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection
- Complete detailed reports and required paperwork related to calls for service and investigations
- Conduct Investigations, administer first aid, secure perimeters and accident scenes, identify and preserve evidence and lay charges when necessary
- Arrest and transport individuals to the local Toronto Police Division, or outside agency.
- Exercise authority under the Mental Health Act (Sec.17)
- Conduct parking enforcement
- Patrol, high crime areas, known for anti-social behavior and drug/gang activity
- Attend community events and Town Hall meeting
- Conduct joint patrols with Toronto Police Officers
- Review CCTV and provide footage to local Police for evidence
- Maintain a duty memo book, and practice proper radio protocol and etiquette
Provincial Offences Officer
City Of Toronto
08.2018 - 06.2019
- Carries out the legislated and legal requirements of a Provincial Offences Officer and/or Municipal Law Enforcement Officer, including the interpretation and application of a broad range of City of Toronto Municipal Code chapters, City bylaws and provincial statues.
- Conducts inspections and investigations of licensed businesses and permit holders in accordance with organizational standards and legislative requirements to determine compliance.
- Initiates and conducts joint inspections and/or investigations with City Divisions, law enforcement agencies, other municipalities, and provincial and/or federal governmental organizations.
- Issues Notices of Violation, Orders, Part I and Part III processes of the Provincial Offences Act for non compliance of the Toronto Municipal Code, City of Toronto Act, Planning Act, Building Code Act and other City bylaws.
- Complete reports, memo books, and attend court to testify in relation to laid charges.
Correctional Peace Officer - Recruit
Ministry of Community Safety & Correctional Services
06.2018 - 08.2018
- Maintain the safety and security of provincial correctional facility
- Maintain the care, custody and control of inmates serving time or on remand within the facility.
- Monitor, supervise and interact with offenders.
- Regularly watch for signs that the safety of others or security of the institution might be at risk
- Take appropriate security measures when necessary
- Completed intake paperwork, fingerprints and searches
- Conduct searches of living quarters and work areas for contraband
- Conduct routine patrols and inmate counts
- Escort inmates both inside and outside the institution.
- Complete incident, medical, and use of force reports when required and maintain a duty note book.
- Certify in use of force, baton, OC spray, MSA-SCBA, and First Aid/CPR
Fare Inspector (Provincial Offences Officer)
York Region Transit Enforcement
03.2017 - 06.2018
- Patrol and provide friendly customer assistance throughout the YRT/Viva transit system
- Ensure the correct use of YRT/Viva fares
- Respond to customer, equipment or other emergency issues
- Enforce York Region Municipal by-laws applicable to transit on all YRT/Viva and affiliated properties
- Issue offence notices, summonses or court appearance notices
- Complete Crown Briefs for Part I and Part III summonses
- Attend court and testify regarding provincial offences
- Maintain fleet enforcement vehicles
- Conduct safety and security special details
District Asset Protection Supervisor
Home Depot Canada
05.2015 - 03.2017
- Responsible for analyzing district shrink performance to identify trends in traditional theft and fraud, Organized Retail Crime, and Connected Fraud
- Accountable for District apprehension performance
- Monitor and identify associate behaviors and or operational issues through exception based reporting and CCTV that may cause shrink or other profit erosion opportunities and immediately inform MAPM (Market Asset Protection Manager)
- Responsible to execute AP rollouts within district (ie. Camera Installs, Merchandise protection updates etc.)
- Responsible for maintaining physical security requirements of stores
- Support with the identifying and successfully investigating matters of internal dishonest activity
- Assist Central Investigator to coordinate investigations identified as Organized Retail Crime
- Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request.
- Monitor criminal cases, appear in court and testify as warranted.
- Perform quarterly store walks
- Support stores and recommend solutions to improve Associate Engagement
- Supervisor, Lead, Develop and coach Asset Protection Specialist (APS).
Aviation Security & Enforcement Specialist/Behavior Recognition Specialist
ASP Inc. Pearson International Airport
08.2014 - 03.2017
- Conduct counter-terrorism surveillance throughout the airport to detect possible threats.
- Act as first line of security at United States Customs and Border Patrol.
- Respond to irate travelers within US Customs and remove them from the area.
- Monitor unauthorized illegal vendors operating within airport property, and intervene in their operation.
- Enforce Trespass to Property Act and conduct parking enforcement.
- Conduct proactive patrols of terminals and outer perimeter.
- Maintain memo book, and online data base.
- Act as first responder to medical incidents, and apply first aid until paramedics arrive.
- Deliver accurate verbal and written reports to company personnel.
- Investigate all security and safety violations.
Education
Certificate of Completion - Special Constable
Control Institute
Toronto 2019
Certificate of Completion - Corrections
Ontario Correctional Service College
Hamilton, ON2018
Diploma - Police Foundations
Trios College
Toronto, ON2010
Skills
- Toronto Police Service - Neighborhood Officer Certificate
- Toronto Police Service - Police Services Act Certificate
- Violence Threat Risk Assessment (VTRA) - level 1 & 2
- Wicklander & Zulawski - Interview Training
- Management/Leadership
- Video surveillance systems
- CEPTED
- Community Safety /Community Policing
- De-escalation techniques
- Non-violent Crisis intervention
- First Aid/CPR/AED/Mental Health First Aid
- Use of Force
- Emotional Intelligence
- Court testimony
- Detailed report writing
- Municipal law Enforcement
- Provincial Offenses Act
- Criminal Code of Canada
Accomplishments
- Recipient of the St.Johns Ambulance Life Saving Award (2023).
- Selected to assist with the roll out of a new record management system (Optic Niche), within a law enforcement department.
- Successfully developed and launch the Mobile Community Engagement & Response Team (MCERT) within TCHC's Community Safety Unit.
- Recipient of multiple Chiefs Award / Letter of Recognition for investigations and leadership.
References
References Available Upon Request
Timeline
Municipal Law Enforcement Officer - Casual
City of Markham
12.2021 - 12.2023
Sergeant - Community Safety Unit
Toronto Community Housing Corporation
04.2021 - Current
Special Constable - Community Safety Unit
Toronto Community Housing
01.2019 - 04.2021
Provincial Offences Officer
City Of Toronto
08.2018 - 06.2019
Correctional Peace Officer - Recruit
Ministry of Community Safety & Correctional Services
06.2018 - 08.2018
Fare Inspector (Provincial Offences Officer)
York Region Transit Enforcement
03.2017 - 06.2018
District Asset Protection Supervisor
Home Depot Canada
05.2015 - 03.2017
Aviation Security & Enforcement Specialist/Behavior Recognition Specialist
ASP Inc. Pearson International Airport
08.2014 - 03.2017
Certificate of Completion - Special Constable
Control Institute
Certificate of Completion - Corrections
Ontario Correctional Service College
Diploma - Police Foundations
Trios College
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