Summary
Overview
Work History
Education
Skills
Certification
About Me
Timeline
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Lillian Landry

Oshawa,ON

Summary

Dynamic and results-driven restaurant professional with a proven track record at East Side Marios, where I increased sales through effective upselling. Skilled in cash handling and customer service, I excel in enhancing guest experiences and training team members, consistently improving satisfaction and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess/Takeout Attendant

East Side Mario's Restaurant
07.2022 - Current
  • Increased sales through upselling when seating guests.
  • Managed various customer requests efficiently.
  • Ensured an even distribution of tables among servers.
  • Bussing and setting up tables in a efficient manner.
  • Took customers orders through POS system.
  • Communicated effectively with kitchen staff ensuring orders are on track.

Field Placement Student

ASONI
05.2025 - 07.2025
  • Built positive relationships with students and parents, fostering open communication channels.
  • Managed classroom behavior effectively, promoting a safe and inclusive learning environment for all students.
  • Increased student engagement through the implementation of hands-on activities and group projects.
  • Participated in professional development opportunities to stay current on educational trends and improve teaching skills.

Field Placement Student

Youth Connections Inc.
01.2025 - 04.2025
  • Enhanced client comprehension by employing a variety of teaching methods and materials.
  • Fostered a growth mindset in clients by emphasizing perseverance and resilience in the face of challenges.
  • Studied clients individualized files to better understand their behaviors and built strong connections.

Education

2 Year Diploma - Social Services

Durham College
Oshawa, ON
04-2026

High School Diploma -

Maxwell Heights Secondary School
Oshawa
06-2024

Skills

  • Customer Service
  • Menu Memorization
  • Upselling Techniques
  • Cash Handling
  • Attention to Detail
  • Time Management
  • Team Collaboration
  • Problem Solving

Certification

  • Smart Serve Certification

About Me

  • Honour Role Student / Member of College Leadership Program
  • Big hockey fan
  • played ringette
  • enjoy outdoor activities and travel

Timeline

Field Placement Student

ASONI
05.2025 - 07.2025

Field Placement Student

Youth Connections Inc.
01.2025 - 04.2025

Restaurant Hostess/Takeout Attendant

East Side Mario's Restaurant
07.2022 - Current

2 Year Diploma - Social Services

Durham College

High School Diploma -

Maxwell Heights Secondary School

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Lillian Landry