Summary
Overview
Work History
Education
Skills
Languages
Timeline
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HIMANSHI HIMANSHI

Brampton,ON

Summary

Experienced customer service professional with a proven track record in management and leadership roles spanning over three years. Personable and enthusiastic individual who thrives on working with people and cultivating lasting relationships, fostering product loyalty. Committed to driving organizational success and enhancing brand reputation by delivering exceptional customer service experiences that leave a lasting impact. Passionate about creating memorable interactions that exceed customer expectations.

Overview

3
3
years of professional experience

Work History

Retail Store Supervisor

Freedom Mobile
09.2021 - Current
  • Assign sales workers to duties
  • Authorize payments and return of merchandise
  • Sell merchandise and meet more than store target every month
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Supervise and coordinate activities of workers
  • Resolve problems that arise , such as customer complaints and supply shortages, organize and maintain inventory.
  • Ensure the visual standards and image of the store are maintained , such as store displays, signage, and cleanliness.
  • Maintain specified inventory and order merchandise

Dispatcher Office Assistant

Canam Trucking
01.2023 - 05.2023
  • Handling accounts and office paper work
  • Border clearance for drivers
  • Responsible for coordinating outgoing/incoming shipments and ensuring the accuracy of all shipping documentation.
  • Records dispatch time, perform call outs, time of arrival, time of departure, time of delivery, proof of delivery, tracking information, and other time critical information.

Education

Diploma - Chemical laboratory technician

Sheridian College
Brampton, ON
04.2022

Skills

  • Leadership and team management
  • Strategic planning and decision making
  • Communication and presentation skills
  • Customer relation managements - successfully made good relations with customers and got referrals from them
  • Problem solving and adaptability
  • Multitasking and time management
  • MS office proficient
  • Attention to detail and accuracy

Languages

English
Hindi
Punjabi

Timeline

Dispatcher Office Assistant

Canam Trucking
01.2023 - 05.2023

Retail Store Supervisor

Freedom Mobile
09.2021 - Current

Diploma - Chemical laboratory technician

Sheridian College

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