Cindy Jeon
Richmond,BC
Summary
Innovative Concept Artist knowledgeable in Adobe Photoshop and character design. Looking to bring further success to an organization through sharp illustration and concept image skills.
Overview
5
5
years of professional experience
Work History
Taxpayer Services Agent
Canada Revenue Agency
11.2019 - Current
- Developed positive rapport with taxpayers through empathetic listening and clear communication, contributing to a high level of customer satisfaction.
- Contributed to higher compliance rates by effectively communicating the importance of filing taxes accurately and on time.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines and privacy regulations at all times.
- Used office equipment such as work phone/land line/cellphone, laptop, multiple screens, fax machines and photocopiers.
- Conducted thorough research into complex tax issues to provide accurate information and resolutions for taxpayers.
- Improved taxpayer satisfaction by providing timely and accurate information on tax policies and procedures.
- Managed high volumes of inbound calls, consistently meeting performance targets while maintaining quality service standards.
- Assisted taxpayers in navigating online resources, increasing self-service usage rates and reducing call volumes.
Education
Bachelor of Arts -
Emily Carr: University of Art And Design
Vancouver, B.C.05.2018
Diploma of Fine Arts -
Langara College
Vancouver, B.C.05.2015
Airport Operations Diploma of Technology -
British Columbia Institute of Technology
Richmond, B.C.06.2012
Skills
- Ability to work independently and as a collaborative member as a collaborative team player
- Strong attention to visual details
- 2D design
- Traditional Drawing Expertise
- Advanced Photoshop and Procreate proficiency
- Strong Anatomy Knowledge
- Critical and Creative Thinking
- Problem Solving Prowess
- Digital illustration
- Drawing and sketching
Art Market Shows Conventions Events
- 2023, Artist Market, Vancouver, BC
- 2019, Harumatsuri, Vancouver, BC
- 2019, MiniComi, Vancouver, BC
- 2018, Sailor Moon Con, Vancouver, BC
- 2018, MiniComi, Vancouver, BC
Commissions Publications
- 2018, Book Cover, Vancouver Love Song, Terry Jeon
- 2017, Article, See See TV, public art installation at Langara-49th Avenue Station, Daily Hive Vancouver Staff
- 2015, Article, New students public art decorates Langara SkyTrain station, by xiaoxu_news
Group Exhibitions
- 2024, Get Lucky!, Vancouver, BC
- 2023, Spooky Postcard & Tiny Haunts Show, Vancouver, BC
Languages
English
Native or Bilingual
Timeline
Taxpayer Services Agent
Canada Revenue Agency
11.2019 - Current
Bachelor of Arts -
Emily Carr: University of Art And Design
Diploma of Fine Arts -
Langara College
Airport Operations Diploma of Technology -
British Columbia Institute of Technology