Summary
Overview
Work History
Education
Skills
Art Market Shows Conventions Events
Commissions Publications
Group Exhibitions
Languages
Timeline
Generic

Cindy Jeon

Richmond,BC

Summary

Innovative Concept Artist knowledgeable in Adobe Photoshop and character design. Looking to bring further success to an organization through sharp illustration and concept image skills.

Overview

5
5
years of professional experience

Work History

Taxpayer Services Agent

Canada Revenue Agency
11.2019 - Current
  • Developed positive rapport with taxpayers through empathetic listening and clear communication, contributing to a high level of customer satisfaction.
  • Contributed to higher compliance rates by effectively communicating the importance of filing taxes accurately and on time.
  • Handled sensitive information discreetly while adhering to strict confidentiality guidelines and privacy regulations at all times.
  • Used office equipment such as work phone/land line/cellphone, laptop, multiple screens, fax machines and photocopiers.
  • Conducted thorough research into complex tax issues to provide accurate information and resolutions for taxpayers.
  • Improved taxpayer satisfaction by providing timely and accurate information on tax policies and procedures.
  • Managed high volumes of inbound calls, consistently meeting performance targets while maintaining quality service standards.
  • Assisted taxpayers in navigating online resources, increasing self-service usage rates and reducing call volumes.

Education

Bachelor of Arts -

Emily Carr: University of Art And Design
Vancouver, B.C.
05.2018

Diploma of Fine Arts -

Langara College
Vancouver, B.C.
05.2015

Airport Operations Diploma of Technology -

British Columbia Institute of Technology
Richmond, B.C.
06.2012

Skills

  • Ability to work independently and as a collaborative member as a collaborative team player
  • Strong attention to visual details
  • 2D design
  • Traditional Drawing Expertise
  • Advanced Photoshop and Procreate proficiency
  • Strong Anatomy Knowledge
  • Critical and Creative Thinking
  • Problem Solving Prowess
  • Digital illustration
  • Drawing and sketching

Art Market Shows Conventions Events

  • 2023, Artist Market, Vancouver, BC
  • 2019, Harumatsuri, Vancouver, BC
  • 2019, MiniComi, Vancouver, BC
  • 2018, Sailor Moon Con, Vancouver, BC
  • 2018, MiniComi, Vancouver, BC

Commissions Publications

  • 2018, Book Cover, Vancouver Love Song, Terry Jeon
  • 2017, Article, See See TV, public art installation at Langara-49th Avenue Station, Daily Hive Vancouver Staff
  • 2015, Article, New students public art decorates Langara SkyTrain station, by xiaoxu_news

Group Exhibitions

  • 2024, Get Lucky!, Vancouver, BC
  • 2023, Spooky Postcard & Tiny Haunts Show, Vancouver, BC

Languages

English
Native or Bilingual

Timeline

Taxpayer Services Agent

Canada Revenue Agency
11.2019 - Current

Bachelor of Arts -

Emily Carr: University of Art And Design

Diploma of Fine Arts -

Langara College

Airport Operations Diploma of Technology -

British Columbia Institute of Technology
Cindy Jeon