Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hennadii Lahutenko

Toronto,ON

Summary

Authorized to work in Canada. Experienced technical service and production management professional with over 15 years in the manufacturing and technical support industry. Proven track record in team management, project leadership, and process optimization. Expertise in order fulfillment, strategic planning, and quality control. Proficient in CRM software, QuickBooks, and technical support for complex systems.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Technical Service Department Supervisor

UBC COOL CANADA INC
06.2022 - Current
  • Order Fulfillment Coordination: Oversee the Tech Service Department's order fulfillment for refrigeration equipment, beer towers, jockey boxes, regulator panel assemblies, and quality testing.
  • Team Management and Development: Manage and supervise the Tech Service team, including hiring, onboarding, and training new employees.
  • Project and Inventory Management: Use QuickBooks to build and update assemblies, and utilize monday.com and CRM tools to manage work projects efficiently.
  • Special Projects Leadership: Lead special projects to improve and develop UBC beer tower sales, keg spear repair operations, technical support for stainless-steel brewery tanks, and efficient warranty and non-warranty support.

Production Director

NEW TECHNOLOGIES LTD.
08.2016 - 04.2022
  • Operational Management: Oversee daily operations to ensure efficiency, productivity, and adherence to company policies and procedures.
  • Strategic Planning: Assist in the development and implementation of strategic plans and initiatives to drive growth and improve overall performance.
  • Team Leadership: Manage and mentor department heads and staff, fostering a collaborative and motivated work environment.
  • Budgeting and Financial Oversight: Monitor budgets and financial performance, making adjustments as necessary to achieve financial goals and optimize resource allocation.

Production Supervisor

UBC GROUP
09.2011 - 07.2016
  • Supervise Production Operations: Oversee daily production activities, ensuring that processes run smoothly, efficiently, and safely.
  • Team Management: Lead, train, and mentor production staff to achieve performance targets and maintain high-quality standards.
  • Quality Control: Monitor production processes and conduct regular inspections to ensure products meet quality and safety standards.
  • Troubleshooting and Problem-Solving: Identify and resolve any operational issues promptly to minimize downtime and optimize productivity.

CNC Machine Operator

UBC GROUP
09.2008 - 08.2011

CNC Machine Operator
UBC GROUP - Kharkiv, Kharkiv Oblast
September 2008 to August 2011

  • Set up and operate CNC machines to perform precision machining operations.
  • Interpret and understand technical drawings, blueprints, and specifications.
  • Select and install cutting tools and fixtures according to job requirements.
  • Inspect finished parts using precision measuring instruments to ensure they meet quality standards and specifications.

Education

Bachelor's - Automation and Computer-Integrated Technologies

Prydniprovska State Academy of Civil Engineering And Architecture
Dnipro, Ukraine
06.2008

Skills

  • Team Management
  • Operations Management
  • Order Fulfillment
  • Technical Support
  • Project Management
  • CRM Software
  • Business Development
  • Strategic Planning
  • Process Improvement
  • Manufacturing
  • Quality Control
  • Project Planning

Certification

  • Micro Matic Dispense Specialist Program Certificate, 02/01/23, Present
  • Safety On Move Training Program Certificate, 06/01/23, 06/01/25
  • Certified Operator Reach Truck
  • WHMIS Certification, 09/01/23, 08/01/25
  • WHMIS with GHS
  • IBDEA Certificate, 04/01/23, Present
  • International Beverage Dispensing Equipment Association Graduation Certificate

Timeline

Technical Service Department Supervisor

UBC COOL CANADA INC
06.2022 - Current

Production Director

NEW TECHNOLOGIES LTD.
08.2016 - 04.2022

Production Supervisor

UBC GROUP
09.2011 - 07.2016

CNC Machine Operator

UBC GROUP
09.2008 - 08.2011

Bachelor's - Automation and Computer-Integrated Technologies

Prydniprovska State Academy of Civil Engineering And Architecture
Hennadii Lahutenko