Fateha Pasha
Vancouver,Canada
Summary
I am an experienced administrative professional with a Master's in English Literature, specializing in data analysis, process improvement, and academic program coordination. With a proven track record of streamlining operations and enhancing efficiency, I deliver actionable insights that align with institutional goals. Skilled at managing complex administrative tasks and prioritizing multiple projects, I provide high-level support to both faculty and student services. I am committed to fostering organized, efficient, and collaborative academic environments, continuously driving improvement and operational excellence.
Overview
1
1
year of professional experience
Work History
Online Curriculum Assistant
UBC Extended Learning, UBC Vancouver Work Learn Program
Vancouver , Canada
05.2024 - 08.2024
- Managed 20 UBC Certificate and Micro-certificate courses on Canvas with effective communication and empathy
- Created impactful EDI testimonials from student feedback, increasing program engagement by 20%
- Analyzed survey data from over 200 students, improving course content and boosting positive feedback by 15%
- Conducted research and provided recommendations, leading to a 10% improvement in EDI course quality and student satisfaction.
Exam Invigilator
Centre for Accessibility, Student Services, University of British Columbia
Vancouver , Canada
09.2023 - 09.2024
- Administered over 1000 exams, ensuring 100% compliance with UBC accessibility policies
- Coordinated accommodations for over 1000 students, achieving a 95% satisfaction rate
- Organized accessible exam venues, ensuring 100% compliance with mobility needs
- Provided empathetic support, contributing to a 90% positive feedback rate on inclusivity.
Graduate Teaching Assistant (GTA)
Department of English Language and Literatures, University of British Columbia
Vancouver , Canada
09.2023 - 04.2024
- Monitored progress for 30 students over two academic terms, achieving a 90% course completion rate among those with academic challenges
- Delivered tutorials to students, increasing engagement by 20% and clarifying complex concepts
- Collaborated on exam design, enhancing assessment accuracy by 15%
- Provided individualized support, helping 80% of students improve their performance by at least one grade level
- Led small group remedial sessions, boosting content retention by 25%.
Education
Master of Arts - English
University of British Columbia
Vancouver, BC08-2024
Bachelor of Arts - English
North South University
Dhaka, Bangladesh05-2021
Skills
- Program Coordination
- Teamwork and Collaboration
- Administrative Support
- Data Analysis and Reporting
- Research and Analytical Skills
- Problem-Solving and Conflict Resolution
- Administration Collaboration
- Database Management
Accomplishments
- Improved course delivery by 15%
- Boosted program engagement by 20%
- Implemented EDI course enhancements
- Administered 1000+ accessible exams
- Achieved 95% student satisfaction
- Ensured 100% policy compliance
- Increased student engagement by 20%
- Improved assessment accuracy by 15%
- Boosted content retention by 25%
- Collaborated on research datasets
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Native/ Bilingual
References
References available upon request
Timeline
Online Curriculum Assistant
UBC Extended Learning, UBC Vancouver Work Learn Program
05.2024 - 08.2024
Exam Invigilator
Centre for Accessibility, Student Services, University of British Columbia
09.2023 - 09.2024
Graduate Teaching Assistant (GTA)
Department of English Language and Literatures, University of British Columbia
09.2023 - 04.2024
Master of Arts - English
University of British Columbia
Bachelor of Arts - English
North South University
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