Henil Panchal
HAMILTON,ON
Summary
Dynamic leader with a proven track record at Walmart Canada, enhancing team performance and customer satisfaction through motivational leadership and problem-solving. Excelled in workflow coordination and strategic planning, significantly improving department efficiency. Skilled in both time management and team leadership, adept at fostering team unity and driving results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Lead Department Manager
Walmart Canada
Hamilton, Ontario
01.2024 - Current
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints promptly and professionally in order to maintain a good shopping experience for them.
- I professionally accept my mistake, and learn from it. So, I will not repeat it in the future.
- I make sure to appreciate associates' hard work and recognize them.
- Delegating skills.
Consumables Department Manager
Walmart Canada
Hamilton, Ontario
02.2023 - 01.2024
- Managed daily operations of the Consumables Department, ensuring customer satisfaction, and accuracy.
- Maintained proper zoning, merchandising features, and kept a proper value message to the customers.
- Conducting quick huddles with associates and giving them daily tasks.
Grocery Associate
Walmart Canada
Hamilton, Ontario
11.2021 - 01.2023
- Stocked shelves with merchandise and rotated products to ensure freshness.
- Greeted customers as they arrived in the store and provided assistance as needed.
- Assisted customers with loading bags into their cars after checkout.
- Answered customer inquiries regarding store policies, product availability.
Cook
Pizza Pizza
Hamilton, Ontario
09.2021 - 11.2021
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
Call Center Representative
Flipkart
Mumbai, Maharashtra
02.2021 - 05.2021
- Attended regular training sessions on updates and changes within the industry or organization.
- Solved customer questions and cleared their doubts.
- Resolved the issues with their orders.
Education
Diploma - Business Analysis
Mohawk College of Applied Arts And Technology
Hamilton06-2023
Supply Chain Management
Mohawk College of Applied Arts And Technology
Hamilton, On04-2022
Bachelor of Science - Mechanical Engineering
Shree L.R. Tiwari College of Engineering, MU
Mumbai, Maharashtra11-2020
Skills
- Employee performance evaluation
- Problem-solving
- Workflow coordination
- Team supervision
- Motivational leadership
- Vendor management
- Work planning and organization
- Time management
- Strategic planning
- Team building
- Customer service
- Team leadership
- Computer-aided design
- 2D and 3D renderings
Affiliations
- Black Belt in Taekwondo and Kick Boxing from Korea.
- Modeling.
Languages
English
Native/ Bilingual
Hindi
Native/ Bilingual
Marathi
Native/ Bilingual
Gujarati
Native/ Bilingual
Accomplishments
- Taekwondo Karate. National and International Level.
- Kickboxing and self defense.
- Cricket as a bowler.
- Team builder by Flipkart.
Certification
LiveBetter U Program by Walmart Canada.
- Supply Chain 1.
- Global Supply Chain.
- AutoCad.
- Solidworks.
- MSCIT.
- Engineering Drawing.
Timeline
Food Lead Department Manager
Walmart Canada
01.2024 - Current
Consumables Department Manager
Walmart Canada
02.2023 - 01.2024
Grocery Associate
Walmart Canada
11.2021 - 01.2023
Cook
Pizza Pizza
09.2021 - 11.2021
Call Center Representative
Flipkart
02.2021 - 05.2021
LiveBetter U Program by Walmart Canada.
- Supply Chain 1.
- Global Supply Chain.
- AutoCad.
- Solidworks.
- MSCIT.
- Engineering Drawing.
Diploma - Business Analysis
Mohawk College of Applied Arts And Technology
Supply Chain Management
Mohawk College of Applied Arts And Technology
Bachelor of Science - Mechanical Engineering
Shree L.R. Tiwari College of Engineering, MU
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