Jeet P Parmar
North York,ON
Summary
Results-oriented Support Manager offering 3 years experience in field. History of implementing successful improvements to department and leading changes by example. Industry expert with creative strategies for high-volume support ticket management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CAP 3 Associate
Walmart Canada
08.2022 - Current
- 3 years experience
- Demonstrated adaptability by assuming varied roles within the CAP team depending on daily workload requirements.
- Delivered exceptional customer service both remotely via phone/email inquiries and onsite whilst assisting customers directly on the sales floor.
- First aid trained.
Overnight Lead/Support Manager
Walmart
04.2025 - Current
- Created, prepared, and delivered reports to various departments.
- Assessed personnel performance and implemented incentives and team-building events to boost morale.
- Coached employees through day-to-day work and complex problems.
- Prepared employee schedules for maximum coverage during key hours.
- Managed 30 associate teams, and was responsible for managing the120 million dollar store.
Education
Office Administration - Business Administration
Centennial College
Scarborough05-2025
General Arts - Arts
Seneca College of Applied Arts And Technology
North York, None12-2023
Grade 12th -
Ashramshala Bhaktashram School
Navsari, Gujrat, India 396 44501.2021
Grade 10th -
ST. Francis Convent High School
Navsari, Gujrat, India, 396 44501.2019
Skills
- Licensed insurance agent
- Quotes and sales
- Teamwork and collaboration
- Customer service
- Problem-solving
Personal Information
- Date of Birth: 01/23/04
- Gender: Male
Language Competencies
- English
- Hindi
- Gujarati
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Full Professional
Marathi
Limited Working
Certification
OTL Insurance Licensed
Google Analytics
Timeline
Overnight Lead/Support Manager
Walmart
04.2025 - Current
CAP 3 Associate
Walmart Canada
08.2022 - Current
Office Administration - Business Administration
Centennial College
General Arts - Arts
Seneca College of Applied Arts And Technology
Grade 12th -
Ashramshala Bhaktashram School
Grade 10th -
ST. Francis Convent High School
Similar Profiles
Kandice ColesKandice Coles
Sales Associate at Walmart CanadaSales Associate at Walmart Canada
Vishnu Ayillyath KeezhadathVishnu Ayillyath Keezhadath
Produce Associate at Walmart CanadaProduce Associate at Walmart Canada
Simrandeep KaurSimrandeep Kaur
Fashion Department Manager at Walmart CanadaFashion Department Manager at Walmart Canada