Michael Moneke
Dartmouth,Nova Scotia
Summary
Outgoing Greeter with [Number] years of experience in customer service. Successful at directing customers efficiently and answering questions thoroughly. Proven history of maintaining cleanliness and order for store entrances.
Professional with background in customer service, ready to create welcoming experiences for all visitors. Skilled in communication, conflict resolution, and maintaining positive environment. Reliable team player who adapts to changing demands and consistently delivers results. Known for friendly demeanor, strong organizational abilities, and commitment to enhancing guest satisfaction.
Reliable Greeter with personable demeanor and outstanding knowledge of customer service. Adept at quickly verifying purchase receipts and answering questions kindly and comprehensively. Highly detail-oriented with commitment to professionalism and excellence.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Highly experienced sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Greeter
Walmart Canada
08.2023 - Current
- Enhanced visitor satisfaction by providing warm, welcoming greetings upon entrance.
- Improved store atmosphere with friendly and engaging conversation.
- Fielded customer complaints and notified managers.
- Provided accurate information about promotions and store layout to visitors, enhancing their shopping experience.
- Helped create an enjoyable environment for customers by engaging in friendly conversation while they waited in line.
- Managed crowd control during peak hours, maintaining order and safety while minimizing wait times for guests.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Supported event setups to ensure seamless execution of promotional activities.
- Contributed to team efforts by accomplishing related tasks as needed, ensuring operational efficiency.
- Provided feedback to management on customer concerns and suggestions, helping improve store services.
Sales Associate
Albion Pharmaceuticals Limited
01.2020 - 08.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Master of Arts - Theology And Religion
Atlantic School of Theology,Halifax
Halifax, NS05-2026
Bachelor of Science - Political Science
Anambra State University of Technology
Awka Anambra State Nigeria08-1990
High School Diploma -
Bishop Crowther Junior Seminary
Awka Nigeria07-1986
Skills
- Policy analysis
- Diversity training
- Conflict resolution
- Customer service
- Event planning
- Policy writing
- Problem-solving skills
- Time management
- Problem-solving
- Multi-tasking strength
- Listening skills
- Relationship building
- Goal oriented
Languages
English
Full Professional
Certification
AfriHub ICT Solutions For Africa Certificate of Proficiency
Computer Appreciation and Internet Applications fundamentals, ,Windows Office,Power Point 2007&Microsoft Office 2007,Excel 2007.
Certificate of Attendance Association of Nigerian University Professional Administrators.Promoting excellence in University administration. Managing Diversity in Workplace.
Certificate of Attendance:Digital Bridge Institute:International Centre for Information and Communication Technology Studies
Certificate of course completion:Administrative Principles,Processes,Efficiency and Peoples File Management
Timeline
Greeter
Walmart Canada
08.2023 - Current
Sales Associate
Albion Pharmaceuticals Limited
01.2020 - 08.2023
Master of Arts - Theology And Religion
Atlantic School of Theology,Halifax
Bachelor of Science - Political Science
Anambra State University of Technology
High School Diploma -
Bishop Crowther Junior Seminary
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