Sapana Patel

Results-driven professional with expertise in data analytics and team leadership. Optimized HR processes and improved employee performance tracking. Proficient in SQL and Power BI, developed impactful dashboards that enhanced decision-making and retention strategies. Committed to delivering actionable insights and fostering collaboration within teams.

• Microsoft Certified: Azure Data Fundamentals (DP-900) certified
• Building Practical Skills in NLP and Generative AI , completed
• Azure Enterprise Data Analyst (DP-500)&(DP-700) , In Progress

HR Data Pipeline for Attrition & Performance

• Ingested and transformed HR data using ADF, Databricks, and Power BI.
• Delivered performance dashboards with KPIs such as engagement score, productivity rate, and turnover.

Workforce Predictive Analysis

• Used logistic regression to predict employee attrition based on features like age, salary, and tenure.
• Visualized insights in Power BI with department-wise risk breakdowns.

Customer 360 with Employee Sentiment Analytics

• Integrated customer service and internal employee feedback datasets to assess the correlation between staff engagement and customer satisfaction.
• Applied Natural Language Processing (NLP) to analyze sentiment from employee feedback surveys and identify workforce morale trends.
• Developed interactive Power BI dashboards and SQL views to visualize service ratings, issue resolution metrics, and team performance across departments.