Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helina Joseph

Toronto,ON

Summary

Dependable and motivated server successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers.

Overview

6
6
years of professional experience

Work History

Server

Scaddabush
05.2023 - 08.2024
  • Explained menu items and recommended items appropriate to customers preferences
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Served food and beverages promptly with focused attention to customer needs.
  • Shiftleader

Server

The Amsterdam Brewhouse
06.2020 - 09.2021
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Lifeguard

YMCA
06.2018 - 03.2019
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Education

BBA - Human Resource Management

Trent University
Oshawa, ON
12.2024

Skills

- Smart serve

- First Aid and CPR trained

Timeline

Server

Scaddabush
05.2023 - 08.2024

Server

The Amsterdam Brewhouse
06.2020 - 09.2021

Lifeguard

YMCA
06.2018 - 03.2019

BBA - Human Resource Management

Trent University
Helina Joseph