Yoontaek Oh
Toronto,ON
Summary
Passionate and an experienced hospitality professional with skills in bartending and serving. Experienced in professional customer service both in South Korea and Toronto. Committed to learning profound knowledge and skills in the service industry and embracing diverse multi-cultures. Skilled in building connections with colleagues and providing exceptional service to customers.
Overview
5
5
years of professional experience
Work History
Server
Daldongnae
658 Bloor St W
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Daldongnae
361 Yonge St
12.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Food and Beverage Server
Chef's House By Georgebrown College(Internship)
Toronto, ON
05.2023 - 08.2023
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
Food and Beverage Server
Korean Village Restaurant
Toronto, ON
08.2022 - 12.2022
- Provided courteous, friendly service while multitasking in a fast-paced environment.
- Remained focused, calm, and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster a welcoming environment.
Cashier
Isaander-Thai Kitchen & Bar
Toronto, ON
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Bartender (Part-time job)
Chef's pub
01.2022 - 05.2022
- Made various alcohols and did servings
- Secured regular customers through good food and service
- Always make the interior looks neat and well-organized
Republic of Korea Army (ROKA) -Supply unit
5th logistics support Brigade, 15 supply battalion
07.2020 - 01.2022
- Joined U.S-Korea joint training
- Started from the general soldier from private to sergeant
- Always maintained high priority and evaluation as a soldier
- Raised morale when comrades are in a trouble or dilemma
Restaurant server (Part-time job)
Hanam pork restaurant
06.2019 - 12.2019
- In charge of grilling pork and check the quality of meats
- Managed store operation, and expiration date, and always keep it clean
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- High store satisfaction of customers with good service
Education
Post Secondary Diploma - Hospitality Management
George Brown College
Toronto, ONSkills
- Strong communication skills, hard work, adaptability, and dedication demonstrated through various restaurant and pub roles
- Ability to understand and effectively interact with different personalities, improving work efficiency, and adaptability
- Valid certifications in Smart Serve, sanitation, and VQA
- Proficient in Korean (writing and speaking), and fluent in English (writing and speaking)
- Excellent problem-solving skills, demonstrated by coordinating with colleagues, and responding to customer complaints
Timeline
Server
Daldongnae
03.2024 - Current
Food and Beverage Server
Chef's House By Georgebrown College(Internship)
05.2023 - 08.2023
Server
Daldongnae
12.2022 - 09.2023
Food and Beverage Server
Korean Village Restaurant
08.2022 - 12.2022
Cashier
Isaander-Thai Kitchen & Bar
05.2022 - 08.2022
Bartender (Part-time job)
Chef's pub
01.2022 - 05.2022
Republic of Korea Army (ROKA) -Supply unit
5th logistics support Brigade, 15 supply battalion
07.2020 - 01.2022
Restaurant server (Part-time job)
Hanam pork restaurant
06.2019 - 12.2019
Post Secondary Diploma - Hospitality Management
George Brown College
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