JOHNNY KWON
Toronto,Canada
Summary
Dynamic service professional with extensive experience at Hilton Seoul, excelling in food safety and cross-cultural communication. Proven track record in team leadership and inventory management, enhancing operational efficiency and guest satisfaction. Committed to delivering exceptional dining experiences while maintaining high standards of hygiene and workflow coordination.
Overview
7
7
years of professional experience
Work History
Server
Daldongnae KBBQ
Richmond Hill, Canada
04.2024 - 07.2025
- Educated guests on traditional Korean dishes and grilling techniques, ensured timely food and drink delivery, and maintained a clean and safe environment.
Team Leader
Downtowner Yeonnam
Seoul, South Korea
12.2022 - 02.2024
- Oversaw scheduling, shift management, and conflict resolution during busy hours.
- Managed daily inventory and ordering, improving cost control and supplier coordination.
Server
Hilton Seoul
Seoul, South Korea
07.2019 - 05.2021
- Supported front-of-house operations by ensuring cleanliness, replenishing table settings, and assisting guests with buffet inquiries.
- Played a key role in maintaining a welcoming dining environment, helping servers deliver efficient, detail-oriented service.
Service Associate
Sofitel Philippine Plaza Manila
Manila, Philippines
04.2018 - 05.2019
- Delivered consistent, high-standard service in a five-star buffet environment, preparing and serving a wide range of international cuisines.
- Engaged with guests in a courteous and professional manner, supporting a refined dining experience.
Education
Advanced Diploma in Business Administration - Supply Chain and Purchasing
Seneca Polytechnic College
Toronto, ON01.2027
Bachelor of Science - Tourism and Hotel Management
De La Salle College of St. Benilde
Metro Manila, PhilippinesSkills
- Food Safety & Hygiene Compliance
- Cross-Cultural Communication
- Supply chain management
- Inventory Monitoring
- Workflow Coordination
- Exceptional Microsoft Excel skills
Timeline
Server
Daldongnae KBBQ
04.2024 - 07.2025
Team Leader
Downtowner Yeonnam
12.2022 - 02.2024
Server
Hilton Seoul
07.2019 - 05.2021
Service Associate
Sofitel Philippine Plaza Manila
04.2018 - 05.2019
Advanced Diploma in Business Administration - Supply Chain and Purchasing
Seneca Polytechnic College
Bachelor of Science - Tourism and Hotel Management
De La Salle College of St. Benilde
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