Organized and dependable individual successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Station Attendant
Air Canada Cargo
02.2023 - Current
Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
Resolved any customer inquiries or complaints to restore satisfaction.
Reduced errors in cargo handling through diligent inspection and verification of shipment details.
Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.
Examined cargo and freight shipments to check goods' condition.
Dispatch Coordinator
ILC Logistics
01.2022 - 02.2023
Update tracking numbers and maintain order statuses.
Developed strong relationships with clients by providing consistent updates on shipment statuses and addressing concerns promptly.
Monitored vehicle locations to coordinate timely arrivals.
Answered phone calls and responded to customer emails.
Scheduled and organized delivery routes.
Scheduled deliveries and pickups according to customer needs.
Shipping/Receiving and Inventory Clerk
Next Plumbing & Hydronics
05.2021 - 12.2021
Collaborated with other departments to resolve any discrepancies in shipment contents or delivery issues.
Increased accuracy of received goods through meticulous inspection upon arrival and proper documentation of any discrepancies.
Ensured accurate inventory control by conducting regular audits and maintaining detailed records.
Used forklift and dollies to load and unloaded goods from trucks and containers.
Inspected goods in safe containers to prepare for shipping, adhering to packaging protocols.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Warehouse Associate
United Staffing
01.2020 - 04.2021
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
Organized work to meet demanding production goals.
Inspected and adjusted work performed to meet expectations.
Education
Diploma - General Business
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
04.2021
Skills
Reliability and punctuality
Teamwork and Collaboration
Customer Service
Problem-Solving
Positive Attitude
Heavy Lifting
Organizational abilities
Flexible Schedule
Data Entry
Microsoft Office
Forklift Operation
Problem Solving
Certification
Certified Forklift Operator
Dangerous Goods Specialist
Timeline
Lead Station Attendant
Air Canada Cargo
02.2023 - Current
Dispatch Coordinator
ILC Logistics
01.2022 - 02.2023
Shipping/Receiving and Inventory Clerk
Next Plumbing & Hydronics
05.2021 - 12.2021
Warehouse Associate
United Staffing
01.2020 - 04.2021
Diploma - General Business
Sheridan College Institute of Technology And Advanced Learning