Oleksiy Dytskyi
Mississauga,ON
Summary
Proven track record of enhancing operational efficiency and customer satisfaction at Air Canada, showcasing exceptional customer service and workplace safety skills. Expert in surveillance techniques, with a strong work ethic, significantly reducing damage claims and improving security measures. Cultivated positive guest experiences, demonstrating reliability and a commitment to excellence.
Overview
8
8
years of professional experience
Work History
Lead Station Attendant
Air Canada
02.2019 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Server / Head Server /Head Bartender
Le TrePort
05.2016 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Security Guard Officer
OBN Security & Investigative Consultants
01.2018 - 06.2019
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided prompt response to emergency situations, ensuring the safety of all individuals involved.
- Conducted detailed incident reports for management review, resulting in increased awareness of security concerns.
Education
Bachelor of Science - Criminal Justice
Humber College
Toronto, ON04.2024
Diploma in Protection, Security And Investigations - Criminal Justice Studies
Humber College
Toronto, ON04.2018
Skills
- Workplace Safety
- Reliability and punctuality
- Incident Reporting
- Surveillance techniques
- Exceptional customer service
- Strong Work Ethic
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 40 staff members.
- Improved team productivity with morale-boosting incentives.
Languages
English
Native or Bilingual
Ukrainian
Native or Bilingual
Russian
Professional Working
Polish
Professional Working
Timeline
Lead Station Attendant
Air Canada
02.2019 - Current
Security Guard Officer
OBN Security & Investigative Consultants
01.2018 - 06.2019
Server / Head Server /Head Bartender
Le TrePort
05.2016 - 03.2020
Bachelor of Science - Criminal Justice
Humber College
Diploma in Protection, Security And Investigations - Criminal Justice Studies
Humber College
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