Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harmonie Roulette

Dakota Tipi ,MB

Summary

Proven leader with extensive experience at Walmart, Canada, excelling in staff management and customer engagement. Demonstrated success in optimizing inventory and enhancing team performance. Skilled in fostering relationships and solving problems efficiently, achieving high levels of customer satisfaction and operation excellence.

Overview

18
18
years of professional experience

Work History

OMNI Department Manager

Walmart, Canada
06.2023 - 01.2024
  • Managed inventory and receiving operations to maintain stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining stock while minimizing waste and losses due to shrinkage or unavailability.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge.
  • Utilized GPS technology to navigate delivery routes to ensure fast and efficient expected delivery times.

Led a team of professionals to consistently achieve or exceed performance targets.

Bakery/Delivery Associate

Walmart, Canada
10.2019 - 05.2023
  • Assisted with warehouse operations, including inventory management and order fulfillment tasks as needed.
  • Collaborated with team members to meet tight deadlines during peak delivery periods.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Resolved customer inquiries promptly, directing them to the appropriate department when necessary.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Food and Beverage Server

The Pub At Peace Valley Inns
02.2018 - 04.2019
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Greeted guests warmly to a welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm and professional during peak rush hours.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Adhered to health and safety standards while handling food and beverages.
  • Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
  • Demonstrated success in maintaining high level of customer satisfaction.
  • Successfully handled guest complaints, resolving issues promptly to retain customer loyalty.

Secretary

Dakota Tipi Administration
05.2014 - 10.2015

- Received and screened telephone calls, visitors, and incoming correspondence.

- Composed and proofread correspondence, reports, and other confidential documents.

- Developed organizing filing systems for both digital and analog files.

- Coordinated meetings and conferences, including conference room scheduling and catering services.

- Accepted deliveries and registered mail in accordance with internal policies and supervisory direction.

- Coordinated travel and accommodations to support business trips from diverse workers.

- Maintained office records, including budget information, employee time cards, and purchase orders.

- Proofread business documents to check spelling, grammar and compliance with office policies.

- Audited files to identify missing or misfiled items and restored files to proper locations.

- Maintained an efficient office environment by skillfully routing incoming and outgoing mail.

- Returned pulled files to proper locations for easy staff access.

- Updated office calendar with new meetings, events, and appointments to avoid overbooking.

- Utilized Microsoft to compose, prepare, and edit correspondence and department documents

Childcare Assistant

Dakota Tipi Daycare Center
01.2006 - 09.2010

- Employed behavior modeling techniques and used role play to teach students about positive interactions.

- Used positive techniques to help children work through various social and behavioral problems.

- Praised good choices to encourage students and maintain caring and upbeat classroom environments.

- Taught children as young as 1 years old foundational concepts such as how to recognize colors, group objects and sound out letters.

- Implemented balanced activities allowing ample time for children to learn, play and rest for proper development.

- Build positive and productive relationship with each student to support continued growth and development.

- Engaged children with fun crafts such as painting and drawing to expand creative abilities.

- Worked with administrators to develop and improve lesson plans, capitalizing on learning opportunities and incorporating new strategies.

- Planned activities based on ages and skill levels of children to advance knowledge of core objects.

- Helped pre-school aged students to get ready for kindergarten through storytelling and games.

- Observed children to determine signs of developmental or emotional issues and notified parents.

- Led song and games, arts and crafts and challenged children to work hard to succeed.

- Cooked meals and prepared snacks.

- Oriented children on importance of daily exercise and eating healthy meals.

- Cared for 6 – 9 children in working parent household, including caring for infants and managing infant needs.

- Helped school-aged children with homework and prepared activities during summer hours.

Education

Isaac Beaulieu Memorial
Sandy Bay FN

Skills

  • Customer Service
  • Staff Management
  • Team Supervision
  • Problem-Solving
  • Safety and Security
  • Customer Engagement
  • Work Planning and Organization
  • Relationship building and management
  • Professional and Courteous

Languages

English
Professional Working

Timeline

OMNI Department Manager

Walmart, Canada
06.2023 - 01.2024

Bakery/Delivery Associate

Walmart, Canada
10.2019 - 05.2023

Food and Beverage Server

The Pub At Peace Valley Inns
02.2018 - 04.2019

Secretary

Dakota Tipi Administration
05.2014 - 10.2015

Childcare Assistant

Dakota Tipi Daycare Center
01.2006 - 09.2010

Isaac Beaulieu Memorial
Harmonie Roulette