Harjeet Kaur
Courier Operations Specialist
Winnipeg
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
3
3
Languages
Work History
Courier Operations Specialist
SkipTheDishes Restaurant Services
02.2021 - Current
- Manage large amounts of incoming phone calls.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with courier accounts through open and interactive communication.
- Being attentive, understanding, professional, and always try to meet customer expectations.
- Followed company policies and procedures during shift.
CAP 3 Associate
Walmart
10.2022 - 06.2023
- Ensured timely completion of tasks by effectively prioritizing workload and collaborating with team members.
- Assisted in loss prevention efforts by identifying potential theft risks and following proper protocols for addressing them.
- Managed time effectively during shift transitions, ensuring seamless handoff between CAP 1 and CAP 2 teams without interruption in workflow or productivity levels.
- Supported successful marketing initiatives by creating visually appealing displays that showcased featured products.
Security Guard
G4S Secure Solutions
05.2018 - 06.2020
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Reduced incidences of theft by implementing effective access control measures.
Cashier
Just Cozy
12.2017 - 03.2018
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Education
Post Graduation Diploma - Fitness And Health Promotion
Durham College
Oshawa, ON 05.2001 -
Skills
Multitasking Abilities
Adaptability
Task Prioritization
Decision-Making
Excellent Communication
Certification
CPR and First Aid certificate
Timeline
CAP 3 Associate
Walmart
10.2022 - 06.2023
Courier Operations Specialist
SkipTheDishes Restaurant Services
02.2021 - Current
Security Guard
G4S Secure Solutions
05.2018 - 06.2020
Cashier
Just Cozy
12.2017 - 03.2018
Post Graduation Diploma - Fitness And Health Promotion
Durham College
05.2001 -