Gagandeep Yadav
Winnipeg,MB
Summary
Hardworking and passionate individual with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Courier Operations Specialist
SkipTheDishes Restaurant Services Inc.
11.2021 - Current
- Resolving conflicts with emphasis on helping our partners succeed.
- Go extra mile to make sure all stakeholders get true Skip experience.
- Provide live support to couriers, customers and restaurants.
- Proactively engage with stakeholders on order issues
- Working in target driven environment E.g. Managed approximately 15 incoming calls and 30 emails per hour.
Supervisor
Tim Hortons
09.2019 - 09.2021
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Junior Accountant
Avon Industries
06.2017 - 03.2019
- Enhanced financial accuracy by reconciling accounts and analyzing financial statements.
- Streamlined accounting processes by implementing efficient data management techniques.
- Assisted in budget preparation and monitoring for increased cost control and profitability.
- Reduced errors in financial reporting through meticulous review and analysis of documents.
Education
International Business Management - International Trade And Transportation Logistics Management
Durham College
Oshawa, ON05.2021
Project Management - Project Management
Durham College
Oshawa, ON05.2020
BBA - Accounting
GCG
Ludhiana, India06.2018
Skills
- Attention to Detail
- Eager to learn more
- Problem solving skills and building strong relationship with people
- Strong work Ethics
- Expertise in solving Escalation
- Attention to confidentiality
- Digital Literacy- Usage of laptop on regular basis
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Full Professional
Affiliations
- Dispatch and Logistic Coordination
Timeline
Courier Operations Specialist
SkipTheDishes Restaurant Services Inc.
11.2021 - Current
Supervisor
Tim Hortons
09.2019 - 09.2021
Junior Accountant
Avon Industries
06.2017 - 03.2019
International Business Management - International Trade And Transportation Logistics Management
Durham College
Project Management - Project Management
Durham College
BBA - Accounting
GCG
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