Hardeep Kaur
Arnprior,ON
Summary
Compassionate Personal Support Worker with experience in providing care to individuals with disabilities, chronic illnesses and cognitive impairment. Strengths include listening skills, empathy and patience, combined with practical knowledge of personal hygiene assistance, meal preparation and housekeeping tasks. Have made significant impact by improving patient quality of life through personalized care plans and fostering meaningful relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PSW
SHA (Kelsey Trail)
Melfort, Saskatchewan
11.2021 - 08.2022
- Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
- Assisted clients with activities of daily living such as eating, drinking and medication reminders.
- Recorded detailed notes on patient's condition in accordance with agency policy.
- Assessed physical needs of patients and developed individualized plans of care accordingly.
- Provided emotional support to clients while encouraging independence.
- Responded promptly to emergency situations involving the client according to established protocols.
- Monitored changes in the client's condition and reported any concerns immediately to supervisor or physician.
Supervisor
A & W Restaurant
Melfort, Saskatchewan
04.2019 - 10.2021
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Education
PSW - Personal Support Worker
Willis College
Ottawa, ON02-2025
Master of Arts - History & Punjabi
Punjab University
Chandigarh, India04-2002
Bachelor of Arts - English,History, Punjabi, Geography
Punjab University
Chandigarh, India04-1998
Skills
- Compassionate Care
- Emotional Support
- Fall prevention
- Vital signs monitoring
- Personal Hygiene Assistance
- Meal Preparation
- Mobility Assistance
- Palliative Care
- Dementia Care
- First aid and safety
- Disability Support
- Elderly Care
- COVID-19 Safety Policies
- Dining room support
Certification
- First Aid and CPR - Level C
- Food Safety: Food Handlers
- GPA Fire Safety
- Fire Safety
- Opioid Overdose and Naloxone Administration
- WHMIS
- NVCI/LEAP
- Fall prevention
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native/ Bilingual
References
References available upon request.
Timeline
PSW
SHA (Kelsey Trail)
11.2021 - 08.2022
Supervisor
A & W Restaurant
04.2019 - 10.2021
- First Aid and CPR - Level C
- Food Safety: Food Handlers
- GPA Fire Safety
- Fire Safety
- Opioid Overdose and Naloxone Administration
- WHMIS
- NVCI/LEAP
- Fall prevention
PSW - Personal Support Worker
Willis College
Master of Arts - History & Punjabi
Punjab University
Bachelor of Arts - English,History, Punjabi, Geography
Punjab University
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