W Rowland
Kitchener,ON
Summary
Dedicated Personal Support Worker and Supervisor with experience at Luther Village On The Park, skilled in dementia care and compassionate communication. Successfully enhanced client independence through tailored care plans and strong relationship building. Recognized for implementing safety protocols and advocating for client rights, ensuring a secure and supportive environment for all.
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Dynamic individual with hands-on experience and a talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
PSW
Luther Village On The Park
09.2001 - 11.2024
- Assisted clients with daily living activities to promote independence and quality of life.
- Provided compassionate support to individuals in personal care routines and emotional well-being.
- Collaborated with healthcare teams to implement care plans tailored to individual needs.
- Maintained cleanliness and safety of living environments to ensure comfort for clients.
- Documented client progress and changes in condition, facilitating effective communication with caregivers.
- Adapted quickly to diverse client requirements and changing situations in dynamic environments.
- Utilized assistive devices and mobility aids to enhance client mobility and access.
- Trained and mentored new staff on best practices in personal support services.
- Implemented safety protocols to ensure a secure environment for clients.
- Coordinated communication between family members and healthcare teams to address concerns.
- Conducted regular assessments to evaluate client needs and adjust care plans accordingly.
- Advocated for client rights and preferences within the healthcare system.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Built strong relationships with clients to deliver emotional support and companionship.
- Documented vitals, behaviors, and medications in client medical records.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
Education
PSW Diploma - PSW
St. Lous Adult Learning
Cambridge, ON04-2008
Skills
- Mobility assistance
- Dementia care
- Personal hygiene assistance
- Emotional support
- Privacy and confidentiality
- Palliative care
- Housekeeping tasks
- Cultural sensitivity
- Compassionate care
- Relationship building
- Nutrition support
- Client relationship management
- Clinical documentation
- Assistive technology
- Community integration
- Daily living support
- Verbal and written communication
- Client advocacy
- Behavior management
- Geriatric care
- Interpersonal communication
- Emergency preparedness
- Healthcare documentation
- Fall prevention
- Client dressing
- Toileting assistance
- Personal safety awareness
- Household organization
- Elderly care
- Multitasking and organization
- ADL assistance
- Time management
- Respectful and compassionate
- Problem-solving
- Team collaboration
- PPE usage
- End-of-life care
- Hoyer lifting equipment
- Housekeeping
- Flexible schedule and availability
- Incident reporting
- Compassionate communication
- Behavior redirection
- Care plan management
- Patient management
- Dependable and responsible
- Direct patient care
- Medication administration
- Records maintenance
- Heavy lifting
- Patient assessments
- Care plan adherence
- Care plan assessment
- Records management
- Progress documentation
- Complex Problem-solving
- Case management
Certification
- Mental Health First Aid Canada
- Quality Life, Quality Care: A focus on palliation, Part 1 & 2
- The Fundamentals of Hospice Palliative Care.
- OSACH training Program. Train the Trainer: Client Handling Techniques.
- Registered Practical Nurses Association of Ontario, leadership Certificate Program, Parts 1, 2 & 3
Timeline
PSW
Luther Village On The Park
09.2001 - 11.2024
PSW Diploma - PSW
St. Lous Adult Learning