HANSOL LEE
Vancouver
Summary
I adapt well to new tasks and am able to listen effectively when solving problems. I am a hardworking and a good timekeeper. I can work well under pressure and adhere to strict deadlines.
Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in server role.
Overview
1
1
year of professional experience
Work History
Server
Hwawon
01.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Answered customers' questions, recommended items, and recorded order information.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server
Zabu Chicken
06.2024 - 12.2024
- Assisted with event catering and large group reservations, coordinating with team members to meet special requests.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash and card transactions with accuracy.
- Coordinated with the kitchen staff to accommodate guest requests, ensuring timely and accurate adjustments to orders for a seamless dining experience.
Education
CEFR B+
VGC
Vancouver, BC07-2024
Language
Japanese Language School
Osaka, Japan09-2023
Associate of Science - Pharmaceutical Engineering
Inje University
Kimhae, South Korea02-2023
Skills
- Serving it right certification
- Exceptional customer service
- Team collaboration
- Task prioritization
Timeline
Server
Hwawon
01.2025 - Current
Server
Zabu Chicken
06.2024 - 12.2024
CEFR B+
VGC
Language
Japanese Language School
Associate of Science - Pharmaceutical Engineering
Inje University
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