Summary
Overview
Work History
Education
Skills
Languages
Weight Training, and fitness
Timeline
Generic

Nancy Jaspal

Surrey,BC

Summary

Hello my name is Nancy, I am currently attending University at KPU in hopes to teach because I love meeting new people! I have been working consistently since i was in high school as I love to keep myself occupied and work hard for what I have! The few leadership programs i have taken part in throughout my schooling experience have taught me the importance of communication, team building, and, collaboration. While working at Ricky's, before it shut down due to COVID, and the Clayton public house, a very high pace/ busy environment have taught me my love for the restaurant industry. I enjoy meeting new people, working alongside others, and ensuring a smooth flow for everyone, which motivates me to want to keep serving in the food industry!

Overview

5
5
years of professional experience

Work History

Server

The Clayton Pub
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables and providing good service to customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS squirrel system to place orders, and manage bills.
  • Collaborated with team members during busy shifts for efficient workflow and heightened guest experience
  • Performed opening, and post-shift duties for a smooth transition for others after the next shift.
  • Bussed and cleaned tables to keep the restaurant and work area clean.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
  • Cultivated warm relationships with regular customers.

Food Runner

The Clayton Pub
05.2021 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.
  • Assisted in training new bussers on restaurant procedures, table settings, and customer service expectations.
  • helping servers clear glassware and dishes.

Food and Beverage Server

Sharetea
12.2020 - 04.2021
  • Remained focused, calm and professional during peak rush hours.
  • Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods.
  • trained in cash handling including online online orders alongside costumer, beverage making and prepping, and multitasking/collabarating with others during peak hours.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, topping trays, and prep for tomorrow or the next shift of people.

Food Runner, Hostess, Buster

Ricky's All Day Grill
02.2019 - 03.2020
  • managed working multiple different positions while collaborating with other employees to ensure a positive flow for patrons and staff.
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Answered customer questions about hours, seat, and menu information on the phone or at the host stand.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, seating guests, keeping up to date with reservations, and helping servers run food and clear tables.
  • Accommodated special seating requests for guests to enhance satisfaction.
  • Greeted customers warmly upon arrival and provided a friendly presence throughout dining experience.

Education

Education - History, Psychology

Kwantlen Polytechnic University
Langley, BC
05.2027

High School Diploma -

Lord Tweedsmuir
Surrey, BC
06.2022

Skills

  • Strong Work Ethic
  • Serving It Right Certification
  • Communicating and Conversing
  • Multitasking

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working

Weight Training, and fitness

Over the years, fitness has been a huge motivator for my health and Weight Training/Exercise is a hobby I now incorporated  into my everyday life! My love for fitness has also shown me the importance of wanting to keep an active job, I have enjoyed the high pace environments I have experienced working in restaurants and the hard work that goes into it. i am glad my over the years I have found an industry suited for me and my goals!

Timeline

Server

The Clayton Pub
08.2022 - Current

Food Runner

The Clayton Pub
05.2021 - Current

Food and Beverage Server

Sharetea
12.2020 - 04.2021

Food Runner, Hostess, Buster

Ricky's All Day Grill
02.2019 - 03.2020

Education - History, Psychology

Kwantlen Polytechnic University

High School Diploma -

Lord Tweedsmuir

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