Hannie Saavedra
Port Moody
Summary
Detail-oriented and dependable professional with 4 + years of aviation and hospitality experience, now seeking a remote or in office Administrative position.
Known for excellent organization,reliability, and calm communication under pressure. Ready to bring a strong customer service mindset and multi-tasking ability to a supportive, team-oriented workplace.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Flight Attendant
Flair Airlines
01.2022 - 07.2025
- Conduct pre-flight safety checks of cabin and emergency equipment.
- Make sure safety briefing are delivered to passenger on board.
- Assist passenger during boarding.
- Collaborated with the cabin crew and flight deck to maintain a smooth and efficient operation.
- Demonstrated exceptional stress management skills during emergency situations.
Passenger Service -Reservation-Cargo and Operation Agent
Helijet Airline
01.2018 - 01.2022
- Provide passengers excellent customer service at the time of checking through their final destination.
- Preparing operation flight plans for the pilots on daily flights.
- During cancelations due to weather conditions or aircraft mechanical issues maintain passengers inform about their flight and help them to rebook for different days.
- Making new reservation or helping with existing ones.
- Answering passengers inquires
- Scheduled meeting and coordinate travel for CEO or staff
- Order office supplies
- Data entry and air radio coverage.
Medical Office Assistant
Divine care physiotherapy
03.2021 - 06.2021
- Scheduling Appointments
- Answering phones and walk in enquires.
- Processing daily transactions
- Dealing with Icbc/Wcb claims and private insurance.
- Maintain clinic organize and clean.
Costumer Service-Operation Agent
Central Mountain Air
01.2015 - 01.2017
- Facilitate the check-in process to produce boarding pass and baggage tag for every guest.
- Announce flight arrivals, departures and boarding information via the public address system.
- Organizing schedule for daily flights
- Data entry for daily flight on company system.
- Heavy multitasking and problem solving and coordination with different departments such as Crew Scheduling, Dispatcher, Load control, Customs, YVR Operations Team
Education
Tourism & Hospitality
Universidad De La Frontera
Pucon, Chile04.2006
Skills
- Customer Service
- Cultural Sensitivity
- First Aid
- Reliable
- Stress Tolerance
- Team Leadership
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Certification
Universidad de la Frontera
- Diploma: Tourism & Hospitality, Universidad de la Frontera - 2006
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Music
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Dancing
- Gym Workouts
- Stand-up Paddleboarding (SUP)
- Outdoor Recreation
- Hiking
Timeline
Flight Attendant
Flair Airlines
01.2022 - 07.2025
Medical Office Assistant
Divine care physiotherapy
03.2021 - 06.2021
Passenger Service -Reservation-Cargo and Operation Agent
Helijet Airline
01.2018 - 01.2022
Costumer Service-Operation Agent
Central Mountain Air
01.2015 - 01.2017
Tourism & Hospitality
Universidad De La Frontera
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