KYLE THIEL
Port Moody
Summary
Warehouse Manager with proven success at MACSII AGENCIES, enhancing customer satisfaction through precise inventory management and efficient order fulfillment. Skilled in forklift operations and teamwork, I consistently improved operational efficiency and safety standards, leading to repeat business and positive reviews.
Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination. Utilizes effective communication and leadership to ensure seamless workflow and team cohesion.
Overview
19
19
years of professional experience
Work History
Warehouse Manager
MACSII AGENCIES
09.2022 - Current
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Collaborated closely with sales department to address any issues related to product availability or shipment delays.
Warehouse Shipper
Guillevin International
06.2007 - 09.2022
- Increased warehouse efficiency by streamlining shipping processes and implementing innovative solutions.
- Ensured timely deliveries for customer satisfaction by closely monitoring shipments and proactively addressing potential issues.
- Improved accuracy in order fulfillment through meticulous attention to detail when picking, packing, and labeling orders.
- Contributed to reducing product damage by properly packing items and securing them for transport.
- Collaborated effectively with team members to expedite order fulfillment and maintain smooth operations.
- Reduced order processing time with diligent organization of products and accurate documentation.
- Expedited shipment handling, prioritizing urgent orders to ensure on-time delivery for clients with tight deadlines.
- Trained new employees on warehouse procedures, ensuring efficient integration into the team while maintaining high productivity levels.
- Played a key role in achieving company cost reduction targets by identifying areas for improvement within the shipping process.
- Coordinated cross-functional efforts between sales, procurement, and logistics departments to meet client expectations consistently.
- Developed and maintained good working relationships with fellow employees, delivery drivers and vendors.
- Processed required paperwork to expedite handling of shipped and received goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
Grill Team Crew Member
MCDONALDS
05.2006 - 06.2007
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Effectively managed time and prioritized tasks during busy shifts, ensuring smooth operations even under pressure.
- Maintained open communication with colleagues and managers alike, promoting a cohesive work atmosphere conducive to productivity.
- Maintained clean and organized workspace to prevent cross-contamination of food.
Education
High School Diploma -
Port Moody Secondary
Port Moody06-2007
Skills
- Customer service
- Warehouse safety
- Forklift operations
- Inventory and stocking
- Delegating work
- Loading and unloading
- Order picking and processing
- Inventory management
Languages
English
Native or Bilingual
Timeline
Warehouse Manager
MACSII AGENCIES
09.2022 - Current
Warehouse Shipper
Guillevin International
06.2007 - 09.2022
Grill Team Crew Member
MCDONALDS
05.2006 - 06.2007
High School Diploma -
Port Moody Secondary
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