Hamza Sabir Bhatti
Vaudreuil-Dorion,QC
Summary
Focused Customer Experience Associate with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Experience Associate
TD Canada Trust
04.2022 - Current
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Educated customers on use of banking website and mobile apps.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Identified sales opportunities and referred customers to branch partners in financial services.
Dairy Associate
Walmart Vaudreuil-Dorion
09.2018 - 04.2022
- Assisted Dairy Manager with orders to meet dairy department needs based on past and projected sales.
- Stocked dairy products including milk, eggs, cheese and yogurt.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Cleaned, organized, stocked and replenished merchandise presentations.
Voting Clerk
Ville de Pierrefonds
09.2017 - 09.2017
- Administered gathering and preparation of voters, and ballot files within strict deadlines and in alignment with specific needs and requests.
- Created reports, correspondence and spreadsheets with Microsoft Office programs.
- Developed team communications and information for meetings.
Grocery Bagger
Maxi & Cie
05.2017 - 05.2017
- Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs.
- Helped customers get groceries to vehicles.
Education
Bachelor of Arts - Major in Political Science
Concordia University
Montreal, QC04.2025
DEC - Social Sciences
John Abbott College
Sainte-Anne-de-Bellevue, QC04.2021
High School Diploma -
École Secondaire Dorval-Jean XXIII
Dorval, QC06.2018
Skills
- Sales Expertise
- Account Management
- Strong Sense of Banking Ethics
- Excellent Communication Skills
- Risk Management Evaluations
- Multilingual
- Dynamic Communicator
- Customer Satisfaction
- Team Effectiveness
- Skilled Multi-Tasker
Languages
English
Native or Bilingual
French
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Arabic
Limited Working
Certification
John Abbot College - Dean's List - May 2021
Timeline
Customer Experience Associate
TD Canada Trust
04.2022 - Current
Dairy Associate
Walmart Vaudreuil-Dorion
09.2018 - 04.2022
Voting Clerk
Ville de Pierrefonds
09.2017 - 09.2017
Grocery Bagger
Maxi & Cie
05.2017 - 05.2017
Bachelor of Arts - Major in Political Science
Concordia University
DEC - Social Sciences
John Abbott College
High School Diploma -
École Secondaire Dorval-Jean XXIII
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