Hamza Shan
Toronto,Ontario
Summary
Recent graduate with demonstrated experience in hospitality and security industry. Contributed significantly to overall resident satisfaction and positive dining experiences at previous roles.
Overview
2
2
years of professional experience
Work History
Overnight Concierge Security Guard
Shield Security
Toronto, Ontario
09.2024 - 12.2024
- Ensured total security for a 20-floor building, a large ground floor, and a 4-floor parking lot through the use of constant CCTV surveillance, thorough patrols, and a consistently flawless log of DOR reports.
- Reduced package misplacement to 0%, and improved package handling efficiency through accurate information logs, and tracking systems.
- Maintained perfect daily reporting records, as well as improved administrative performance through DOR reports made with Microsoft Word
Front of House Employee
The Islands Caribbean Cookshop
08.2022 - 12.2022
- Provided outstanding customer service while maintaining a spotless, organized work environment, handling disputes professionally, ensuring peace and providing a positive company experience.
Education
Security License -
Paragon Security
Toronto, Canada08-2024
High School Diploma -
Earl Haig Secondary School
06-2024
Skills
- Emergency Response: Trained in First Aid, CPR, and WHMIS
- Security Licensed
- Conflict Resolution as well as CCTV Surveillance: Skilled at patrolling, report writing, and managing security protocols
- Technical Proficiency: Comfortable with Microsoft Office (Word, Excel) along with Google Workspace
- Communication: Strong verbal and written communication skills
- Interpersonal Skills: Able to engage with anyone, while maintaining professionalism
Volunteer Experience
- The Cham Shan Temple, Volunteering (100+ Hours), 2022 - 2023, Provided administrative support, coordinated events, and engaged with the community. Educated on Buddhist philosophy, maintained temple grounds. Assisted in financial management and offered language interpretation.
- Tutoring Fellow Students, Volunteering (110 Hours), 2023 - 2024, Dedicated over 100 hours to tutoring fellow students, providing personalized support to enhance their academic performance. Developed strong communication, empathy, and leadership skills while making a meaningful impact on peers' academic journeys.
References
Available upon request
Timeline
Overnight Concierge Security Guard
Shield Security
09.2024 - 12.2024
Front of House Employee
The Islands Caribbean Cookshop
08.2022 - 12.2022
Security License -
Paragon Security
High School Diploma -
Earl Haig Secondary School
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