GURJOT SIDHU
Calgary,AB
Summary
Registered Dental Assistant with sound knowledge of all dental and medical terminology. Organized and tidy with an excellent multitasking capability. Quick to build relationships and successful in easing patients anxiety. Committed to ensuring, each patient feels welcomed and comfortable upon walking through the door. Reliable and responsible with the ability to maintain physical files.
Overview
2
2
years of professional experience
Work History
Dental Assistant
Sarcee Dental
09.2023 - Current
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Monitored patient comfort and safety during dental procedures.
- Aided in the staff training, fostering a cohesive team environment focused on continuous improvement.
Dental Assistant
Harvest Hills Family Dental
02.2022 - 02.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Prepared patient x-rays and images for dentist review.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Verified patient insurance eligibility and benefits.
- Monitored patient comfort and safety during dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Dental Receptionist
Martindale Dental Clinic
- Greeted each patient pleasantly and provided the desk sheet for sign-in
- Assisted patients in completing all necessary forms and documents
- Scheduled, rescheduled and handled cancelled appointments for patients
- Confirmed patient insurance benefits and checked claim statuses
- Maintained clear, organized dental records ad reports
- Politely answered phones and scheduled or confirmed office appointments and surgeries
- Accurately recorded treatment information in patient records
- Prepared necessary paperwork, collected payments and sent out proper billing
- Maintained and managed patient records in compliance with security regulations
- Organized referrals to other dental specialists
RETAIL SALES ASSOCIATE
HUDSON GROUP
- Provided excellent customer service to cultivate loyalty and satisfaction
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration
- Completed all points of sale opening and closing procedures including counting the contents of the cash register
- Engaged with customers in a sincere and friendly manner
- Resolved all customers complaints in a professional manner while prioritizing customer satisfaction
- Determined customer needs by asking relevant questions and listening actively to the responses.
Education
Bachelor Of Dental Surgery -
Guru Nanak Dev Dental College & Research Institute
PB, India2011
Skills
- Customer service-oriented
- Proper telephone etiquette
- Excellent communication skills
- Organized file management
- Detail-Oriented patient histories
- Advanced skills in technology
- MS {Word, Excel, Power Point}
- Skilled at operating computerized cash registers, scanners and affiliated POS System
Timeline
Dental Assistant
Sarcee Dental
09.2023 - Current
Dental Assistant
Harvest Hills Family Dental
02.2022 - 02.2023
Dental Receptionist
Martindale Dental Clinic
RETAIL SALES ASSOCIATE
HUDSON GROUP
Bachelor Of Dental Surgery -
Guru Nanak Dev Dental College & Research Institute
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