Greg Bates

Ian Martin is a 65 year old Services and staffing firm that focuses on permanent and temporary staffing services. As part of the Volume Hiring team I worked on complex recruiting with a high rate of success while managing internal and client expectations. I also worked on self managed coordinated proactive searches.

• Provided volume recruiting during the Covid-19 Pandemic for Ontario and Alberta roles. Acted in a recruiting and quality assurance role for over 1200 health workers for Alberta Health Services and Ontario Ministry of Health.
• Searched, qualified and recruited for difficult to fill Technology, Sales and Management roles with a high rate of success.
• Full-cycle talent acquisition (sourced candidates, scheduled interviews, interviewed, presented offers).
• Worked in the Healthcare, IT, Finance, Oil and Gas and Renewable Energy industries.
• Provided account management including key client communications, pivot discussions and client intake calls.
• Used recruiting tools such as LinkedIn Recruiter, Indeed, Career builder and more as well as internal sourcing tools such as Live Hire and Bullhorn.
• Trained new members of the recruiting team, and mentored other team members.

React0r is a start up R+D firm that assists Startups and established business with Project Planning, Application design, builds and Resource backfill. Responsible for Business Consulting, Research.

• Consulted Digital Startups about their initial product design and development as well as technology selection (infrastructure usage, workflow, process evaluations and competitor studies).
• Provided software and process evaluations and change recommendation to clients and major educational institutions (UofT).
• Built a referral network to engage early flight startups in addressing holes in their team. This included Project Managers, Fractional CTOs, Developers and Infrastructure experts.
• Identified target customers and developed forward-thinking sales and marketing plans to promote React0r's growth.
• Generated thorough and useful reports for use in business decision-making.
• Conducted strengths, weakness, opportunities and threats (SWOT) analyses to develop strategic plans for corporate level and business units.
• Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.

Sterling Hoffman provided end to end recruiting services with a focus on the Life Science industry. for temporary and permanent employees. I expanded Sterling-Hoffman’s client base while gaining additional opportunities from existing clients.

• Focused on technology, management and life sciences recruiting.
• Managed a full 360 degree desk (Business Development, Contract Negotiations, Candidate recruitment and interviews, candidate presentation and vetting vetting candidates).
• Client Management.
• Surpassed placement and revenue targets ($500,000 in 2 years)
• Negotiated for the client and candidates with a high rate of success.
• Directed recruiting teams and provided tactical and strategic insight into the searches.

SSL Solutions was a boutique consultation firm that focused on the sale and implementation of project ERP solutions in the small to large business market. Focused around Accumatica, Microsoft Dynamics and Deltek Vision. I acted as the primary Sales/Marketing and Client Success Manager.

• Doubled SSL Solutions' Client base annually while increasing revenues.
• Designed and executed marketing plans including the coordination of third-party resources and events such as Lunch and Learns, Webinars, Seminars, Showcases and Internet marketing.
• Consulted with clients in end to end engagements from Discovery through to hand off to the Implementation team.
• Focused on discussions at a C level, while working with key decision makers.
• Designed and delivered strong technical product demonstrations.
• Developed strong, sustainable relationships with executive decision makers.
• Drove enterprise business solutions, while managing client and internal delivery resources.
• Acted as a Subject Matter Expert for Project based ERP Solutions to facilitate business discussions with SSL's prospects and clients.
• Worked with SSL's business partners to create marketing events and sales strategies.
• Drafted project proposals.

Avanti is a Canadian self developed HCM provider providing Payroll and HRIS solutions to a wide range of organizations. I excelled celled as both a Business Development Manager and a Client Success Manager.

• Increased Avanti's revenue and client base through prospecting and managing end to end sales engagements with client executives.
• Re-energized and saved several large at-risk clients and turned them into reference clients.
• Acted as a technical presenter at Avanti's user group.
• Created a vast new revenue stream while increasing client satisfaction and engagement as a Client Success Management, while increasing Avanti's evangelical client base.
• Managed client customization and implementation projects while acting as a coordination resources between Avanti and their clients.
• Acted as a Subject Matter Expert and Demonstration Asset for Avanti's payroll and HRIS platform.
• Resolved issues concerning software and hardware for clients.
• Aligned with teams in other departments to create offering meeting needs of lucrative clients.
• Assessed customer issues, researched solutions and implemented corrective actions to maintain high satisfaction.
• Enhanced designs, product implementations and service transformations by conveying feedback from customers and personal experience.
• Drove customer escalations to resolution by engaging directly with clients.