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Associate Principal Engineer

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I have worked just over 33 years at ICBC as an Office Assistant working most of my time in the customer service areas such as reception, processing glass claims, a variety of paperwork and most recently working at the licensing offices at the Guildford and Langley locations as a Customer Service Representative. As a customer service representative my duties include renewing driving licenses, bcid's and service cards, completing forms and paperwork for vehicle releases, reviews for roadside prohibitions, vehicle impounds, residency referrals and other client inquiries. I am very experienced with dealing with many types of customers and personality types as well as diffusing hostile situations. My attendance has been excellent and I love working with upbeat, positive people. I am a member of the first aid team and have my level 1 first aid certificate from Saint John's Ambulance. My interests include spending time with my partner, Mike and my two daughters age 19 and 21. I love caring for our two rescue dogs Truman and Higgins and we have rescued 3 rabbits and have enjoyed our many other pets (cats, rats, fish). I love gardening, decorating and anything creative including my love for Hawaii and Polynesian dance.

Highly accomplished customer service professional with over a decade of experience delivering exceptional experiences and leading high-performing teams. Proven track record in resolving complex issues, optimizing operations, and driving revenue growth. Seeking opportunities to leverage expertise in a dynamic customer-centric environment.

Hardworking Account Manager with 10 years of experience working directly with clients to service accounts. Expert at communication and applying targeted salesmanship techniques to achieve sales goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones.

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.

Overview

Work History

Soccer Referee

Teacher

Paid On Call Firefighter

Tutor

Cashier

Laborour

Resident Assisstant

Barista

Crew Chief Painter

Volunteer

Server/Waitress

Team Leader

Volleyball Referee

Volunteer

Education

Bachelor of Education - Education

Biblical Studies Certificate -

High School Diploma -

Skills

References

Timeline

Teacher

Paid On Call Firefighter

Cashier

Resident Assisstant

Laborour

Barista

Crew Chief Painter

Tutor

Volunteer

Team Leader

Server/Waitress

Volunteer

Volleyball Referee

Soccer Referee

Bachelor of Education - Education

Biblical Studies Certificate -

High School Diploma -

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