Dedicated Shelter Support Worker with extensive experience in crisis intervention, de-escalation, and frontline support for individuals experiencing homelessness. Skilled in enforcing safety protocols, administering Naloxone and First Aid, and collaborating with healthcare professionals, social workers, and outreach teams. Adept at regulatory compliance, risk assessment, and harm reduction strategies. Proficient in TS (tenantsupport.org) database and Microsoft Office Suite for case documentation and reporting. Committed to creating safe, inclusive, and supportive environments for vulnerable populations.