Summary
Overview
Work History
Education
Skills
Accomplishments
Professionalregistrations
Awards
Certification
Timeline
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GAYATHRI SUNIL GANGA RANI

BURNABY,Canada

Summary

Dynamic and results-driven professional with a proven track record in medication dispensing and customer service excellence, notably at Shoppers Drug Mart. Expertise in pharmacology understanding and problem-solving, complemented by a strong ability to multitask and maintain patient confidentiality. Demonstrated success in enhancing pharmacy operations and customer satisfaction through diligent attention to detail and effective communication skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Assistant

Shoppers Drug Mart
08.2024 - Current
  • Assist pharmacists in preparing and dispensing medications
  • Provide excellent customer service and assist customers with their inquiries
  • Manage inventory and ensure shelves are well-stocked
  • Process prescriptions and maintain accurate records
  • Perform administrative tasks, including data entry and filing
  • Collaborate with the pharmacy team to ensure efficient workflow

Dental Receptionist

Smile Dental Clinic
03.2023 - 04.2023
  • Served as a receptionist by greeting customers as they enter, setting them up appointments, and directing them when it's their turn for treatment
  • Addressed and responded to incoming/outgoing calls and correspondence
  • Coordinated appointments with doctor and patients' schedules and make any modifications, such as cancellations or date changes, as necessary
  • Created and updated patients' electronic health records and verified their insurance before submitting any insurance claims to providers

Instructor

Educational Academy
09.2021 - 12.2022
  • Worked in a remote environment for the educational academy
  • Conduct well-organized and structured classes
  • Operate according to organizational methods as well as personal knowledge to deliver in class
  • Have a thorough understanding of the English language and be able to communicate my knowledge to the students
  • Catch mistakes and correct them swiftly
  • Encourage students and give advice on effective learning methods
  • Well versed and experienced mainly in reading and writing modules

Hospital Administrator

Century International Institute of Dental Science
10.2021 - 11.2022
  • Led successful fundraising efforts that secured resources necessary for expansion projects or critical equipment acquisitions.
  • Strengthened interdepartmental collaboration by facilitating regular meetings among key stakeholders throughout the organization.
  • Organized, directed and coordinated medical and health services according to organizational policies and goals.
  • Planned annual budgets and established rates for available health services.
  • Collaborated with medical staff to develop targeted programs addressing specific health concerns within the community.
  • Developed and expanded scientific research programs.
  • Improved patient satisfaction by streamlining hospital processes and enhancing communication between departments.
  • Communicated with patients, ensuring that medical information was kept private.
  • Ordered all pharmacy supplies and kept check on inventory levels.

Education

Bachelor of Dental Surgery -

CENTURY INTERNATIONAL INSTITUTE OF DENTAL SCIENCE AND RESEARCH CENTER

Master of Administrative Sciences - Global Health -

FAIRLEIGH DICKINSON UNIVERSITY
12-2024

Skills

  • MICROSOFT OFFICE (WORD, POWER POINT AND EXCEL)
  • CUSTOMER SERVICE
  • STRONG ATTENTION TO DETAIL
  • ORGANIZATIONAL SKILLS
  • EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS
  • PROFICIENCY IN PHARMACY SOFTWARE- HEALTHWATCH
  • WORKS EFFICIENTLY IN FAST-PACED ENVIRONMENT
  • POS SYSTEM OPERATION

Accomplishments

    Organized, participated and anchored in the - Dental continuing Medical Education Program.

    Conducted Oral cancer awareness programme in association with the Indian dental association.

    Presented a lecture on “Tobacco cessation therapy and its management.

    Coordinated the Prosthodontics Day paper presentation event.

    Elected as the school leader in Chinmaya Vidyalaya Kattakada among the toppers of the school.

    Selected as the valedictorian, represented the graduates, and delivered a speech during the convocation ceremony.

Professionalregistrations

  • Registered in Dental Council of India
  • Acquired Certificate of Provisional Registration from Kerala Dental Council
  • Successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program

Awards

  • ACADEMIC DISTINCTION AWARD, 04/01/23, FAIRLEIGH DICKINSON UNIVERSITY
  • ACADEMIC DISTINCTION AWARD, 10/01/23, FAIRLEIGH DICKINSON UNIVERSITY
  • ACADEMIC DISTINCTION AWARD, 04/01/24, FAIRLEIGH DICKINSON UNIVERSITY
  • TOPPER OF GENERAL MEDICINE, KERALA UNIVERSITY OF HEALTH SCIENCE
  • SECOND RANK HOLDER, BACHELOR OF DENTAL SCIENCE, KERALA UNIVERSITY OF DENTAL SCIENCE
  • PAPER DONE ON SHOPPERS FOUNDATION FOR WOMENS HEALTH, SHOPPERS DRUG MART
  • Awarded for achieving 94% in CBSE 12th grade board examinations by the Nirmala Matha Central School.

Certification

Successfully completed the cognitive and skills evaluations in accordance with the curriculum of the American Heart Association Basic Life Support (CPR and AED) Program.

Timeline

Pharmacy Assistant

Shoppers Drug Mart
08.2024 - Current

Dental Receptionist

Smile Dental Clinic
03.2023 - 04.2023

Hospital Administrator

Century International Institute of Dental Science
10.2021 - 11.2022

Instructor

Educational Academy
09.2021 - 12.2022

Bachelor of Dental Surgery -

CENTURY INTERNATIONAL INSTITUTE OF DENTAL SCIENCE AND RESEARCH CENTER

Master of Administrative Sciences - Global Health -

FAIRLEIGH DICKINSON UNIVERSITY

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