Neda Mahdavi

•Greet customer promptly and gather prescription information according to Standards.

• Maintain and control the cash register in the dispensary.

• Data entry for new prescriptions, and managing refill request processing.

• Process insurance claims and provide customer service related to claim resolution.

• Answer telephone and refer to a pharmacist when necessary.

• Prepared prescription labels by typing or operating a computer and printer.

• Gather information to create and maintain patient profile including allergies and conditions.

• Repackage medications for checking by pharmacist.

• Restock storage areas, replenishing items on shelves.

• Compound, Package and label pharmaceutical product under the direction of a pharmacist.

• Restock emergency kits.

• Prepared and shipped medications to be destroyed. • Experience assisting with yearly budget outline development.

• Experience with developing strategies for moving paperless documents.

• Asks for customer’s PC Optimum Card during each transaction.

• Review invoices or other documentation.

• Report Adverse Events in accordance with provincial regulatory standards and, where applicable, internal and contractual obligations.