TATIANA ABDOULLAEVA
Leduc,AB
Summary
Highly organized, proactive, and punctual with team-oriented mentality. Pharmacy Assistant with background in Biochemistry. Strong technical proficiency with work history in pharmacy, laboratory, health care and retail. Basic knowledge of Kroll, and in-depth knowledge of Propel, coupled with order processing and inventory maintenance. Proven history of professional customer service and ability to work in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Pharmacy Assistant
Rexall
Beaumont, AB
09.2021 - Current
- Dispense, bill, process, and fill orders and prescription medications
- Created/maintained patient profiles using Propel Software
- Perform daily operational tasks, respond to telephone inquiries and provide information about order status, store hours and pharmacy procedures
- Entered current customer, payment and inventory information into system to keep data accurate
- Managed inventories, rotate stock, remove expired or damaged drug products and resolved discrepancies in drug counts.
- Provide flexible coverage to support other team members and their schedules
Overnight Fulfillment Associate
Walmart
Leduc, AB
02.2019 - 06.2020
- Role involved: stocking merchandise, filling floor plans, securing display items, updating price and inventory information
- Operated handheld scanners to track merchandise throughout fulfillment process
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives
- Adhered closely to safety procedures in daily operations and reported hazards or accidents to management
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing
- Assembled inventory from stock and staged inventory on pallets and shelves.
Customer Quality Associate
LivaNova Canada
Burnaby, BC
04.2017 - 06.2017
- Bio-Tech medical office position
- Investigated and assessed world-wide complaints in coordination with the quality and R&D departments
- Recorded details of the conducted investigations and ensured timelines of complaint closures
- Prepared communication reports to clients (medical professionals) and competent authorities (EU and FDA)
- Consulted with management and personnel to educate on QA standards
- Documented identified defects and helped developers complete further testing and resolve issues
- Consulted with product developers to fully understand intended features and functionality.
Laboratory Research Assistant
University of Calgary
Calgary, AB
05.2016 - 08.2016
- Independently designed and carried out a project (included: proposal, hypothesis, experimental set-up development, data collection, analysis, and presentation)
- Developed and maintained an inventory of all lab and field equipment and samples
- Created and followed SOPs in the lab and field
- Worked collaboratively with other lab personnel to meet project deliverables on time
- Helped gather and organize materials for individual and group academic work.
Office Administrative Assistant
Bath Fitter
Calgary, AB
05.2012 - 10.2014
- Performed general office administrative tasks
- Assisted a team of 2 managers and 4 sales associates with projects as needed
- Maintained employee schedules and client profiles
- Interacted with a high volume of diverse customers over the phone and in-person
- Handled sensitive client information and assisted with promotional events.
Education
Pharmacy Assistant Diploma - Pharmacy Assistant
CDI
Edmonton, AB09.2021
Pharmacy Assistant Diploma -
CDI College
Edmonton, AB09.2021
B. Sc.: Biological Sciences, Completed coursework in Biochemistry, Analytical Chemistry and Ecology -
University of Calgary
Calgary, AB06.2016
Skills
- Trained to efficiently process medical prescriptions and necessary documentation to meet and maintain operational standards
- Trained in pharmacology, dispensing, inventory, billing and administration, and customer service
- Experience with Kroll and Propel pharmacy systems
- 10 years of experience within the retail and customer service industry
- Detail oriented, focus on precision and accuracy within a busy work environment
- Excellent communication skills, verbal and written
- Ability to manage multiple and changing priorities within assigned deadlines
- Experience with Stroke and Traumatic Brain Injury (TBI) Rehabilitation Programs including Physical and Occupational Therapies
- Scientific lab and field skills include various sample collection, treatment, and processing techniques
- Experience with scientific/laboratory equipment and instruments (burettes, centrifuges, spectrometers, electrophoresis equipment, etc)
- Proficient user of Microsoft Office products (Word, Excel, Power Point) to produce and edit technical communication material
- Aptitude for organizing, problem solving, critical and analytical thinking
- Passion for working with people and optimizing employee strengths
- Ability to implement changes and to take on independent projects
- Experience in employee training and scheduling
Languages
English
Native or Bilingual
Timeline
Pharmacy Assistant
Rexall
09.2021 - Current
Overnight Fulfillment Associate
Walmart
02.2019 - 06.2020
Customer Quality Associate
LivaNova Canada
04.2017 - 06.2017
Laboratory Research Assistant
University of Calgary
05.2016 - 08.2016
Office Administrative Assistant
Bath Fitter
05.2012 - 10.2014
Pharmacy Assistant Diploma - Pharmacy Assistant
CDI
Pharmacy Assistant Diploma -
CDI College
B. Sc.: Biological Sciences, Completed coursework in Biochemistry, Analytical Chemistry and Ecology -
University of Calgary