Detail-oriented professional with background in dentistry currently pursuing Google's IT Support Professional Certificate and CompTIA A+ Certification to help resolve The Digital Divide.
Overview
4
4
years of professional experience
1
1
Certification
Work History
D3 Courier Driver
FedEx Express
2023.09 - Current
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Dental Lab Technician
Cerall Dental Laboratory
2020.03 - 2023.05
Collaborated with dentists to create accurate and customized dental restorations for patients.
Provided exceptional customer service, addressing concerns promptly and professionally.
Trained junior technicians on best practices, contributing to overall team success and skill development.
Ensured precise color matching of dental prosthetics, improving patient satisfaction rates.
Reduced turnaround time for dental appliances through effective time management and organization skills.
Personal Shopper & Driver
Instacart
2021.03 - 2021.09
Streamlined shopping processes for clients by providing personalized shopping experiences based on individual preferences.
Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.