DEV NEHRA
Toronto,ON
Summary
Dynamic professional with a proven track record at Shoppers Drug Mart, excelling in customer service and retail operations. Skilled in inventory management and loss prevention, I effectively organized product displays and improved sales through strategic promotions. Known for strong leadership and decision-making abilities, I thrive in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Post Office Clerk
Shoppers Drug Mart
09.2023 - Current
- Minimized delivery delays by verifying merchandise, labels and documents for customer order prior to shipment.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Provided service and sales to walk-in customers.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Upsold postal services like insurance and tracking.
- Prepared reports to track mail volumes, fees and other related data.
- Monitored inventory of postage stamps and made orders to replenish.
- Added accurate data entry into computer system to complete transactions.
- Utilized customer service skills to provide exceptional service for repeat clientele.
Part Time Merchandiser
Shoppers Drug Mart
01.2024 - Current
- Organize backroom product and follow Backroom Inventory Management (BIMI) processes
- Uses PDT and MMS Systems to perform daily tasks
- As directed, manage Exit Strategy and Product Return
- Expert in assigned areas of product inventory, product placement and expiry dates
- Maintains Store Standard pertaining to image and trends in store
Buisness Development Executive
BYJU's - The Learning APP
09.2021 - 04.2023
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Set and achieved company defined sales goals.
Education
Post-Baccalaureate Diploma - Hospitality Administration And Management
Cambrian College of Applied Arts And Technology
Toronto, ONHigh School Diploma -
Anees School
Mohali, India04-2021
Skills
- Leadership
- Training
- Supervision
- Customer-Service
- Retail-Operations
- Cash-Handling
- Loss-Prevention
- Compliance
- Decision-Making
- Communication
- Time-Management
- Multitasking
- Problem-Solving
- Flexibility
- Organization
Timeline
Part Time Merchandiser
Shoppers Drug Mart
01.2024 - Current
Post Office Clerk
Shoppers Drug Mart
09.2023 - Current
Buisness Development Executive
BYJU's - The Learning APP
09.2021 - 04.2023
Post-Baccalaureate Diploma - Hospitality Administration And Management
Cambrian College of Applied Arts And Technology
High School Diploma -
Anees School
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