Dev Nehra
North York,ON
Summary
Customer-focused Post Office Clerk with extensive experience in retail and postal operations. Skilled in overseeing courier services, cash handling and loss prevention, while ensuring compliance with company standards. Dedicated to providing exceptional customer service, optimizing operations, and achieving departmental goals in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Post Office Clerk
Shoppers Drug Mart
10.2023 - Current
- Manage the Post Office department, ensuring exceptional service and efficient operations, including courier services, money transfers, and parcel handling.
- Oversee cash handling and ensure accurate transactions, maintaining strict adherence to loss prevention procedures.
- Maximize department revenue by identifying sales opportunities and maintaining a high level of customer satisfaction.
- Ensure all store and postal standards are met, fostering a productive and customer-oriented environment.
- Resolve customer inquiries and issues promptly, using independent judgment to find effective solutions.
Cashier
Domino's Pizza
07.2022 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Undergraduate Diploma - Hotel, Motel, And Restaurant Management
Cambrian College of Applied Arts And Technology
Toronto, ON12-2023
High School Diploma -
Annes School
Mohali,India03-2021
Skills
- Leadership
- Customer Service
- Organization
- Time Management
- Communication
- Team Training
- Sales and upselling techniques
- Problem-Solving
- Cash Handling
- Loss Prevention
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Post Office Clerk
Shoppers Drug Mart
10.2023 - Current
Cashier
Domino's Pizza
07.2022 - 07.2023
Undergraduate Diploma - Hotel, Motel, And Restaurant Management
Cambrian College of Applied Arts And Technology
High School Diploma -
Annes School
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