Summary
Overview
Work History
Education
Skills
Timeline
Generic

Urvi Bhatia

Toronto,Canada

Summary

Enthusiastic and driven sales professional with hands-on experience in retail, marketing, and B2B service environments. Known for delivering exceptional customer experiences, whether on the floor at H&M or leading revenue-driven initiatives at The HVAC Service Solutions. Skilled in persuasive communication, team collaboration, and navigating fast-paced, high-pressure settings with a calm, solution-focused mindset. A natural people person with a sharp eye for detail and a strong ability to prioritize tasks while maintaining a customer-first approach. Passionate about helping teams hit targets, building lasting client relationships, and turning challenges into opportunities for growth.

Overview

2
2
years of professional experience

Work History

Sales Associate

H&M
Toronto, Ontario
10.2024 - 02.2025
  • Customer Experience Focus: Emphasis on creating a positive customer experience, likely in a hospitality or service setting
  • Attention to Detail: A strong ability to focus on fine details, which is crucial in maintaining quality and ensuring satisfaction
  • Prioritization in a Fast-Paced Environment: Skilled at managing competing tasks effectively in a dynamic setting
  • Teamwork and Customer Commitment: Dedicated to supporting teammates and putting customer needs first

Sales Lead

The Hvac Service Solutions
Mississauga, ON
12.2023 - 08.2024
  • Led sales team, driving HVAC solutions revenue growth
  • Collaborated with cross-functional teams
  • Fostered teamwork across departments to meet and exceed sales targets
  • Analyzed market trends to align sales strategies, significantly boosting revenue

Sales Associate

Kognitive Marketing
Toronto, ON
10.2022 - 11.2023
  • Led sales initiatives at Kognitive Marketing
  • Mastered persuasive communication
  • Resolved customer concerns efficiently
  • Eager to apply analytical skills, ensuring data-driven decision-making in fast-paced environments
  • Ability to negotiate terms and close deals that benefit both the customer and company

Education

Bachelor - Business administration specialized in Project management

Yorkville University
Toronto, ON
06-2024

Skills

Customer-Service

Communication

Upselling

Negotiation

Product-Knowledge

Multitasking

Timeline

Sales Associate

H&M
10.2024 - 02.2025

Sales Lead

The Hvac Service Solutions
12.2023 - 08.2024

Sales Associate

Kognitive Marketing
10.2022 - 11.2023

Bachelor - Business administration specialized in Project management

Yorkville University
Urvi Bhatia