Summary
Overview
Work History
Education
Skills
Websites
Volunteer Experience
Languages
Work Availability
Timeline
Receptionist
Zasia Amreen

Zasia Amreen

Toronto,ON

Summary

Versatile HR professional with a track record in talent acquisition, team collaboration, and creating positive work environments. Proven skills in sourcing, screening, and interviewing candidates. Committed to promoting transparency and equity in the workplace. Eager to contribute to organizational success and foster a positive work culture.

Overview

5
5
years of professional experience

Work History

Recruitment and Staffing Intern

Randstad Canada
05.2023 - 08.2023
  • Conducted 400+ targeted phone interviews, identifying top candidates for roles
  • Optimized interview scheduling, expediting the hiring process
  • Enhanced quality of hires by implementing rigorous pre-employment checks and aligning with hiring managers' expectations.

Cast Member

Cineplex Inc.
04.2022 - 08.2022
  • Delivered exceptional customer service, cultivating a welcoming environment and fostering customer loyalty
  • Proactively engaged with customers, providing timely information on showtimes, promotions, and addressing inquiries and concerns
  • Maintained a safe and enjoyable atmosphere for customers by vigilantly monitoring theater and lobby areas, enforcing policies as needed.

Assistant Officer

EXIM Bank Bangladesh
07.2020 - 08.2021
  • Achieved 98% customer satisfaction rate by delivering exceptional service to over 400 clients, fostering trust and loyalty
  • Conducted rigorous verification processes resulting in a 99.5% compliance rate with regulatory requirements and a 0% incidence of fraudulent activity
  • Leveraged in-depth knowledge of banking products to provide tailored recommendations, contributing to a 15% increase in cross-selling effectiveness
  • Orchestrated meticulous review and preparation of trade finance documents, ensuring 100% compliance with both bank policies and international regulations, facilitating seamless transactions and mitigating risks.

Compliance Intern

bKash Ltd.
01.2019 - 04.2019
  • Played an integral role in ensuring regulatory compliance by actively contributing to the implementation of robust anti-money laundering (AML) and combating the financing of terrorism (CFT) policies and procedures
  • Enhanced organizational compliance standards by conducting meticulous reviews and assessments of customer due diligence (CDD) and enhanced due diligence (EDD) records, resulting in a 98% adherence rate to AML and CFT requirements
  • Supported the development of a culture of compliance by actively participating in training and awareness programs for employees, contributing to increased awareness of AML and CFT risks within the organization.

Education

Post Graduate Certificate in Global Business Management (HRM Stream) -

Humber College
Toronto, ON
09.2023

Skills

  • MS Office
  • Applicant Screening
  • Organizational
  • Time Management
  • G- Suite
  • HR Knowledge and Expertise
  • Recruitment and Selection
  • Excellent Attention to Detail
  • Customer-Service
  • Communication Skills
  • Interpersonal Skills
  • Team-oriented

Volunteer Experience

12/01/21-Current

Volunteer- Etobicoke Humane Society, Etobicoke, ON

  • Offer compassionate companionship and dedicated care to over 50 felines, ensuring their well-being and comfort.
  • Implement meticulous record-keeping practices to maintain comprehensive documentation of animal care and feeding schedules, facilitating effective tracking of animal health and history.
  • Administer medications and treatments as directed by veterinarians, optimizing the health and recovery of shelter animals under supervision.

01/01/23- 10/01/23

Volunteer- Toronto Grace Health Centre, Toronto, ON

  • Enhanced the quality of life for 20+ long-term care residents through attentive support and personalized care.
  • Elevated the organization's community presence by positively representing its values, fostering trust and engagement among stakeholders.
  • Provided invaluable support and companionship to patients, contributing to improved emotional well-being and overall satisfaction with their care experience.

Languages

English
Full Professional
Hindi
Professional Working
Bengali
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Recruitment and Staffing Intern

Randstad Canada
05.2023 - 08.2023

Cast Member

Cineplex Inc.
04.2022 - 08.2022

Assistant Officer

EXIM Bank Bangladesh
07.2020 - 08.2021

Compliance Intern

bKash Ltd.
01.2019 - 04.2019

Post Graduate Certificate in Global Business Management (HRM Stream) -

Humber College
Zasia Amreen