Gagandeep Kaur
Winnipeg,MB
Summary
Dynamic professional with extensive experience in customer service and inventory management, notably at Tim Hortons. Excelled in enhancing customer satisfaction and streamlining operations. Skilled in food safety and effective communication, demonstrated through improved efficiency and adherence to sanitation standards. Proven ability to manage tasks in high-volume settings, achieving significant results in team coordination and process optimization.
Overview
4
4
years of professional experience
Work History
Food Counter Attendant
Tim Hortons
1510 Pembina Highway
03.2022 - Current
- Reconciled cash drawer and corrected any errors.
- Monitored food supplies and notified management to restock limited inventories.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Greeted customers with smile and provided helpful suggestions.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
- Processed customer orders and accurately entered into order system.
- Addressed customer complaints and inquiries to verify satisfaction.
Shipping Coordinator
ABB Optical
Delta, BC
12.2020 - 02.2022
- Oversaw warehouse crew stocking inventory and preparing loads.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
Warehouse Worker
IS2 Workforce Solutions
Richmond, BC
06.2020 - 07.2020
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
Post-Graduation Certificate - Human Resource Management
College of The New Caledonia
Prince George, BC07.2021
Skills
- Customer Assistance
- Food safety and sanitation
- Cleaning and organization
- Customer-focused
- Effective Communication
- Food service standards
- Customer Service
- Accuracy and efficiency
- Inventory
Availability
Full Time available
Day, Evening, Night
Timeline
Food Counter Attendant
Tim Hortons
03.2022 - Current
Shipping Coordinator
ABB Optical
12.2020 - 02.2022
Warehouse Worker
IS2 Workforce Solutions
06.2020 - 07.2020
Post-Graduation Certificate - Human Resource Management
College of The New Caledonia