Francisco Becerra
Torrance,CA
Summary
Hospitality professional with both front of the house management and back of the house experience. Reliable team player with focus on collaboration and adaptability, leveraging customer service skills and leadership qualities.
Overview
20
20
years of professional experience
Work History
Manager/Bartender
Red Car Brewery
01.2009 - Current
- Manage labor by setting the break schedule and making determination on when to extend vs cut shifts for 4 servers
- Complete cash outs
- Open and close the restaurant
- Handle customer service complaints
- Served at catering events as well as large beer festivals
- Expediting orders to assist servers
- Involved in the brewing process and had a beer named for me
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Kitchen
Mama Terano
01.2021 - 12.2023
- Prepare station for lunch service
- Work the salad and flatbread station
- Check and put away inventory
Server
Red Car Brewery
01.2007 - 01.2009
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Kitchen/Host/Busboy
Red Car Brewery
01.2005 - 01.2007
- Prepped food, cooked, and maintained a clean work station
- Cleared 10 table station
- Greeted and seated guests
Skills
- Staff training and supervision
- Attentive service
- Cash handling expertise
- Taking inventory
- POS system proficiency
- Managing cash register
- Strong communication skills
Accomplishments
Employed at Red Car Brewery and have earned multiple promotions from starting position as busboy to current bartender/manager.
Languages
Spanish
Native or Bilingual
Timeline
Kitchen
Mama Terano
01.2021 - 12.2023
Manager/Bartender
Red Car Brewery
01.2009 - Current
Server
Red Car Brewery
01.2007 - 01.2009
Kitchen/Host/Busboy
Red Car Brewery
01.2005 - 01.2007
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