FRANCIS GROSVENOR
Edmonton,Canada
Summary
A career in customer service, sales/marketing and/or relations with management advancement opportunities
Strong background in sales, marketing & promotions, and security service, including bylaw and staff training.
Experience of Management/supervisory.
experience 20 years of customer service/relations of security service experience Exceptional organizational, communication and problem resolution skills.
Knowledgeable about tech with background in technology advisory roles.
Delivered strategic guidance that improved operational efficiency and fostered innovation.
Demonstrated expertise in solution development and client relationship management.
Overview
12
12
years of professional experience
Work History
Tech Advisor
London Drugs
11.2021 - 01.2024
- Consistently achieved strong record of out-performing sales quotas and budgets
- Provided knowledgeable advice to assist customers with product selection
- Suggested new products to increase company revenue
- Completed weekly sales tracking and inventory
- Team Leader
- Keyholder
Area Sales/Marketing Manager
CPR Cell Phone Repair
03.2012 - 03.2020
- Responsible for daily management activities including:
- Scheduling of sales associate hours and payroll administration
- Strengthening and expanding clientele by ensuring all customers receive superior customer service
- Organization of regular staff communication meetings and minutes
- Creation of weekly staff informational memos
- Consistently achieved strong record of out-performing sales quotas and budgets
- Provided knowledgeable advice to assist customers with product selection
- Suggested new products to increase company revenue
- Completed weekly sales tracking and inventory
- Keyholder
Education
Telecom Engineering - Geomatics Engineering
Nait
Edmonton, AB01.2003
Skills
- Communications
- Marketing
- Microsoft Excel
- Sales
- Retail sales
- Excel
- Management
- Internet of things
- Teamwork and collaboration
- Mobile technologies
- Customer service
Awards
Top Sales at all jobs I’ve attained top sales awards.
Additionalinformation
Strong background in sales, marketing & promotions, and security service, including bylaw and staff training., 23 years, 20 years, 25 years, Exceptional organizational, communication and problem resolution skills.
Languages
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Getting involved in local advocacy groups to promote positive change in the community
- Sustainable Tech Innovations
- Music
Timeline
Tech Advisor
London Drugs
11.2021 - 01.2024
Area Sales/Marketing Manager
CPR Cell Phone Repair
03.2012 - 03.2020
Telecom Engineering - Geomatics Engineering
Nait
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