Kiarash Mostafavi
Burnaby,BC
Summary
Dynamic and results-oriented professional with a proven track record at London Drugs, where I enhanced pharmacy operations and customer satisfaction. Skilled in POS system operation and exceptional customer service, I consistently resolved issues, boosting sales and efficiency. My expertise in inventory management and problem-solving led to a significant reduction in billing errors.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
London drugs
North Vancouver, British Columbia
08.2024 - 01.2025
- Assisted pharmacists in preparing and dispensing medications, ensuring accuracy and compliance with regulations.
- Provided excellent customer service by answering inquiries, processing prescriptions, and educating customers on basic medication usage.
- Managed inventory, restocked shelves, and ensured proper storage of pharmaceutical products.
- Processed insurance claims and handled payments with accuracy, reducing billing errors.
Server
Gilaneh restaurants
North Vancouver, British Columbia
05.2023 - 06.2024
- Provided exceptional customer service in a fast-paced dining environment, ensuring a positive guest experience.
- Ensured timely delivery of food and beverages.
- Processed payments and handled cash/credit transactions with accuracy.
- Handled customer concerns and resolved issues professionally to maintain high satisfaction ratings.
Customer Service Representative
Golzare Tala florist
North Vancouver, British Columbia
10.2021 - 03.2023
- Assisted customers in selecting floral arrangements tailored to their needs, enhancing their shopping experience.
- Provided expert recommendations on flower pairings, care instructions, and personalized add-ons to increase sales.
- Managed transactions efficiently using POS systems, ensuring accuracy and customer satisfaction.
Education
Associate of Science - Health Sciences
Simon Fraser University
Vancouver, None09-2026
Skills
- Sales techniques
- POS system operation
- Customer service
- Inventory management
- Problem solving
- Time management
- Microsoft system center
Languages
Kurdish
Native/ Bilingual
Persian
Native/ Bilingual
English
Full Professional
Timeline
Pharmacy Assistant
London drugs
08.2024 - 01.2025
Server
Gilaneh restaurants
05.2023 - 06.2024
Customer Service Representative
Golzare Tala florist
10.2021 - 03.2023
Associate of Science - Health Sciences
Simon Fraser University
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