Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Florence Nansubuga

Etobicoke,ON

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Shelter Worker - Volunteer

Christie Ossington Neighbourhood Centre
Etobicoke
02.2024 - Current
  • Actuated emergency protocols in response to any potential danger or threat posed within the facility.
  • Inspected living quarters regularly for cleanliness standards according to established guidelines.
  • Sorted and packed food packages for clients

Support Worker - Volunteer

St. Andrew's Church
Toronto
12.2023 - Current
  • Serving meals to clients
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.

Shelter Support Worker

Nsambya Youth Support Centre
Makindye, Uganda
01.2019 - 08.2023
  • Developed positive relationships with service users and maintained professional boundaries at all times.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.

Education

Certificate - Catering And Hotel Mbanagement

Jinja Institute of Hotel Management
Jinja, Uganda
03-2015

Skills

  • Self-Care Practices
  • Professionalism and Ethics
  • Cross-cultural sensitivity
  • Resilience and persistence
  • Boundaries Maintenance
  • De-Escalation Techniques

Certification

  • Toronto Shelter Standards - 2024 * Naloxone use - 2024
  • Food Handling - 2024 * WHIMS - 2024 * First Aid/CPR, Toronto - 2024

Timeline

Shelter Worker - Volunteer

Christie Ossington Neighbourhood Centre
02.2024 - Current

Support Worker - Volunteer

St. Andrew's Church
12.2023 - Current

Shelter Support Worker

Nsambya Youth Support Centre
01.2019 - 08.2023

Certificate - Catering And Hotel Mbanagement

Jinja Institute of Hotel Management
  • Toronto Shelter Standards - 2024 * Naloxone use - 2024
  • Food Handling - 2024 * WHIMS - 2024 * First Aid/CPR, Toronto - 2024
Florence Nansubuga