Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shelter Worker - Volunteer
Christie Ossington Neighbourhood Centre
Etobicoke
02.2024 - Current
Actuated emergency protocols in response to any potential danger or threat posed within the facility.
Inspected living quarters regularly for cleanliness standards according to established guidelines.
Sorted and packed food packages for clients
Support Worker - Volunteer
St. Andrew's Church
Toronto
12.2023 - Current
Serving meals to clients
Developed positive relationships with service users and maintained professional boundaries at all times.
Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
Shelter Support Worker
Nsambya Youth Support Centre
Makindye, Uganda
01.2019 - 08.2023
Developed positive relationships with service users and maintained professional boundaries at all times.
Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
Education
Certificate - Catering And Hotel Mbanagement
Jinja Institute of Hotel Management
Jinja, Uganda
03-2015
Skills
Self-Care Practices
Professionalism and Ethics
Cross-cultural sensitivity
Resilience and persistence
Boundaries Maintenance
De-Escalation Techniques
Certification
Toronto Shelter Standards - 2024 * Naloxone use - 2024
Food Handling - 2024 * WHIMS - 2024 * First Aid/CPR, Toronto - 2024
Timeline
Shelter Worker - Volunteer
Christie Ossington Neighbourhood Centre
02.2024 - Current
Support Worker - Volunteer
St. Andrew's Church
12.2023 - Current
Shelter Support Worker
Nsambya Youth Support Centre
01.2019 - 08.2023
Certificate - Catering And Hotel Mbanagement
Jinja Institute of Hotel Management
Toronto Shelter Standards - 2024 * Naloxone use - 2024
Food Handling - 2024 * WHIMS - 2024 * First Aid/CPR, Toronto - 2024
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