Erin Smith
Brantford,ON
Summary
Dedicated Personal Support Worker with extensive experience, excelling in patient care, and compassionate communication. Proven ability to build trusting relationships and advocate for clients' needs, ensuring optimal health outcomes. Skilled in medication administration and healthcare documentation, consistently promoting safety and independence for individuals with diverse needs. Currently pursuing my nursing studies at Mohawk College, where I am gaining valuable knowledge and practical experience in patient care, medical procedures, and compassionate healthcare delivery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bayshore Home Care
Brantford, ON
05.2019 - Current
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Reported concerns to nurse supervisor to promote optimal care.
- Built strong and trusting rapport with clients and loved ones.
- Consulted with client care team to continually update care plans.
- Helped clients get in and out of beds and wheelchairs.
Developmental Support Worker
Brantwood Community Services
Brantford, Ontario
01.2023 - 04.2024
- Maintained accurate records of client progress in accordance with agency policies and procedures.
- Provided emotional and practical support to individuals with learning disabilities in a residential setting.
- Assisted clients with daily living tasks such as shopping, meal preparation, budgeting, housekeeping duties.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Ordered drug supplies from pharmacy as needed for patient care needs.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Personal Support Worker
Amberlea
Brantford, Ontario
05.2019 - 05.2021
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Reported concerns to nurse supervisor to promote optimal care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
Certificate - Practical Nursing
Mohawk College of Applied Arts And Technology
Hamilton, None12-2025
Certificate - Personal Support Worker
Medix College
Brantford08-2009
High School Diploma -
St John's College
Brantford, ON09-2004
Skills
- Patient care
- Medication administration
- Healthcare documentation
- Client relationship management
- Compassionate communication
- Team collaboration
- Time management
- Geriatric care
- Client advocacy
- Dependable and responsible
Certification
- Personal Support Worker (PSW) Certificate
- CPR & First Aid Certified
- Emergency Response & Life-Saving Skills
- WHMIS
- Fire Safety Training
Timeline
Developmental Support Worker
Brantwood Community Services
01.2023 - 04.2024
Personal Support Worker
Bayshore Home Care
05.2019 - Current
Personal Support Worker
Amberlea
05.2019 - 05.2021
Certificate - Practical Nursing
Mohawk College of Applied Arts And Technology
Certificate - Personal Support Worker
Medix College
High School Diploma -
St John's College
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