Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Eniola Ogunleye

Brampton,Ontario

Summary

Dedicated Personal Support Worker with a proven track record at Caressant Care Courtland, excelling in patient care and health monitoring. Recognized for enhancing client well-being through compassionate support and effective communication. Skilled in rehabilitation assistance and daily living support, fostering positive outcomes in diverse patient populations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Personal Support Worker

Caressant Care Courtland
Courtland, Ontario
12.2024 - 03.2025
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Ensured that all necessary supplies are available for providing quality patient care.
  • Observed patients for changes in physical, emotional, mental or behavioural condition and injuries.
  • Improved patient outlook and daily living through compassionate care.
  • Monitored changes in client behaviour and reported any concerns to nursing staff.

Customer Service Representative

Domino's Pizza
Brampton, Ontario
04.2022 - 12.2023
  • Contacted customers about potential service upgrades, new services and account changes.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Strengthened customer retention by offering discount options.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

Certificate - Health Sciences

Conestoga College Institute of Technology And Advanced Learning
Kitchener, None
07-2025

Skills

  • Patient care
  • Health monitoring
  • Life skills training
  • Compassionate care
  • Verbal and written communication skills
  • Respectful and compassionate
  • Communication skills
  • Daily living support
  • Palliative care
  • Dementia care
  • Rehabilitation assistance
  • Mental health support
  • Client dressing

Certification

  • Standard First Aid & CPR/AED
  • Basic Life Support (HCP)

Accomplishments

  • Excellent Award From Toronto Police

Timeline

Personal Support Worker

Caressant Care Courtland
12.2024 - 03.2025

Customer Service Representative

Domino's Pizza
04.2022 - 12.2023

Certificate - Health Sciences

Conestoga College Institute of Technology And Advanced Learning

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Eniola Ogunleye