Emma Aker
Ottawa,CA
Summary
Accomplished Store Supervisor with a proven track record at Vaporwave, enhancing customer satisfaction and consistently achieving sales targets. Skilled in computer proficiency and Microsoft Office, alongside exceptional customer service and relationship building. Demonstrates strong problem-solving and time management abilities, contributing to a positive and efficient work environment.
Overview
14
14
years of professional experience
Work History
Store Supervisor
Vaporwave
06.2020 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Retail Sales Supervisor
Carter's Osh Kosh
01.2017 - 09.2017
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Promoted exceptional customer service by engaging customers on the sales floor.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Created a positive work environment by fostering open communication.
Cashier
McDonald's
04.2011 - 09.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
St. Mother Teresa High School
Nepean, ON06.2013
Skills
- Exceptional customer service
- Computer Proficiency and Microsoft Office
- Problem-solving skills
- Time Management
- Relationship Building
Languages
English
Timeline
Store Supervisor
Vaporwave
06.2020 - Current
Retail Sales Supervisor
Carter's Osh Kosh
01.2017 - 09.2017
Cashier
McDonald's
04.2011 - 09.2014
High School Diploma -
St. Mother Teresa High School
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