Deepti Deepti
Ottawa,ON
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Reliable Store Supervisor with 4 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Store Supervisor
Pioneer Gas Station
- Provided leadership and direction to a team of employees
- Managed daily operations, including scheduling, inventory management, and customer service
- Ensured adherence to company policies and procedures
- Resolved customer concerns and complaints in a timely and professional manner
- Conducted training for new hires and ongoing coaching for current employees
- Maintained a clean and organized work environment
- Monitored and maintained accurate records of cash transactions.
Shift Manager
Burger King
- Overseeded daily operations of the restaurant, including customer service, food preparation, and inventory management
- Trained and supervised a team of employees to ensure smooth and efficient operations
- Maintained a safe and clean environment for both employees and customers
- Handled customer inquiries and resolved any issues in a timely and professional manner
- Created employee schedules and managed payroll.
Security Guard
GardaWorld Security
02.2024 - Current
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Wrote detailed reports of all security breaches and investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Issued access cards to authorized personnel to monitor access points.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Responded quickly to emergency situations to assess and deflect issues.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
Security Guard
Synergy Security
12.2022 - 02.2024
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Wrote detailed reports of all security breaches and investigations.
- Issued access cards to authorized personnel to monitor access points.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Education
Post Graduate Diploma in Retirement Communities Management -
Algonquin College
Ottawa, ON01.2021
International Business Management Post Graduate Diploma -
Algonquin College
Ottawa, ON01.2020
Bachelor of Commerce -
Kurukshetra University
Kurukshetra, Haryana01.2017
Skills
- Time management
- Problem-solving
- Self-Motivation
- Customer service
- Adaptability
- Communication
- Teamwork
- Creativity
- Work Ethic
- Shift Scheduling
- Staff Coaching and Training
- Team Development
- Sales Promotions
- Staff Supervision
- Resource Allocation
- Supply Ordering
Trainings And Certificates
- CPR Certification (2021)
- First Aid Certification (2021)
Academic Experience
- Planned and implemented strategies and leadership practices in the retirement communities sector to enhance operations.
- Analyzed, forecasted, and budgeted revenue and expense targets to recommend effective strategies for the organization.
- Developed and promoted sales and marketing strategies to attract and retain suitable seniors to retirement communities.
- Designed and implemented facilities management, continuous quality improvement, life safety and environmental capacity plans for the effective operation of a retirement community.
- Identified and applied discipline-specific practices that contribute to the local and global community through social responsibility, economic commitment and environmental stewardship.
Languages
English
Full Professional
Timeline
Security Guard
GardaWorld Security
02.2024 - Current
Security Guard
Synergy Security
12.2022 - 02.2024
Store Supervisor
Pioneer Gas Station
Shift Manager
Burger King
Post Graduate Diploma in Retirement Communities Management -
Algonquin College
International Business Management Post Graduate Diploma -
Algonquin College
Bachelor of Commerce -
Kurukshetra University
Similar Profiles
Manavjeet SinghManavjeet Singh
MANAGER at Pioneer gas stationMANAGER at Pioneer gas station
SANPREET SINGHSANPREET SINGH
Supervisor at PIONEER GAS STATIONSupervisor at PIONEER GAS STATION
Roma ShahRoma Shah
Cashier at Pioneer Gas StationCashier at Pioneer Gas Station
Jaimil ThakkarJaimil Thakkar
Store Associate at Pioneer Gas StationStore Associate at Pioneer Gas Station
Youssef BoushabYoussef Boushab
After-school Tutor at Self-employeedAfter-school Tutor at Self-employeed